L3 PeopleSoft / ERP Specialist

Location: Wilmington
Posted on: April 28, 2024

Job Description:

TGC Global is a premier consulting and information technology services firm focused on achieving business results through the application of state-of-the-art technology solutions. TGC Global provides specialized IT consulting under its three core practice areas Professional Services, Communication Services and CTO advisory. A proactive customer service approach has become the hallmark and foundation of TGC?s culture. Accordingly, TGC?s customer loyalty and satisfaction ratings are second to none. Our employees are our strengths and we make the difference every step of the way. Join us to make a difference.

TGC is actively seeking to recruit a L3 PeopleSoft / ERP Specialist for an immediate 4+ months (high possibility of extension) onsite assignment for a client at Wilmington, DE.

Duties:

o Monitor file movements and conduct audits to ensure external vendor accuracy and fulfillment of applicable SLA / PG for various processes, including daily / weekly / bi-weekly / monthly / periodic file submissions and error remediating. Work with internal (HRT) and external partners to correct system inconsistencies to ensure accurate file processing.

o Perform payroll-cycle audits and process / monitor payroll corrections. Perform direct bill reconciliation process monthly and work with outside vendors to resolve.

o Assign, research and remediate participant inquiries, pursuant to applicable C1 policy and established TAT. Monitoring and reporting of / on Sales Force and client participant log systems, including calculation and reporting of daily metrics for C1 management

o POC for escalations for system issues (internal) and vendor issues (external), and responsible for working with internal C1 resources (IT, payroll, etc.), as well as vendor resources, to identify issues and work with C1 management on root cause identification and resolution, within established TAT

o Perform audits, as assigned, in accordance with established SOP / LWI

o Research and remediate payroll issues (audits, direct billing) and provide support during payroll process for payroll and external functions (Healthcare)

o Monitor plan administration for compliant operation

o Participate, along with HR Ben Ops team, on special / periodic projects (i.e. open enrollment, vendor implementation) and deliver required reports / services, as requested

Recommended qualifications:

General:

o CEBS, CCP, PHR / SPHR certifications fully attained or partially completed

Expertise:

o PeopleSoft HCM and/or Workday (or related HRIS) knowledge, including query writing and report expertise

o Vendor system (Mercer Connect, Fidelity PSW, etc., Healthcare) knowledge (intermediate to extensive)

If you believe you're qualified for this position please RESPOND NOW by applying with a detailed copy of your resume and contact information to resume@tgc-global.com for immediate consideration. We have an excellent referral program if you wish to refer a friend or colleague who might have the required qualifications and gets hired. Please contact us to find out more.

We are constantly seeking qualified candidates for various positions. We invite you to follow us on LinkedIn and bookmark our website www.tgc-global.com to review new opportunities.

TGC is an Equal Opportunity Employer.

Keywords: , Wilmington , L3 PeopleSoft / ERP Specialist, IT / Software / Systems , Wilmington, Delaware