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Front Office Specialist

Company: SuccessTMS
Location: West Chester
Posted on: January 15, 2022

Job Description:

Description:
The Medical Front Office Specialist is the first in-person point of contact for a patient on behalf of the medical practice. They are responsible for all aspects of front office duties assigned by a clinic. This position requires excellent customer service skills. It is a highly visible position requiring discretion, good judgment, a pleasant and professional manner, and administrative skills.ROLE AND RESPONSIBILITIES-- Greeting patients, answering phones and directing calls, assisting patients/families;-- Provide excellent patient care and treat patients with compassion while developing trust and rapport.-- Scheduling, registration, charge entry, payment posting, batch balancing, cash reconciliation/balancing, closing day, operating several types of basic office equipment, and other such tasks.-- Excellent customer service skills.-- The position is highly visible; requiring discretion, good judgment, a pleasant and professional manner, and articulate phone voice.-- Become certified to assist in delivery TMS Therapy as a backup-treater..

Requirements:
-- Minimum 1 year clerical and/or receptionist experience; or 6 months in a medical setting Customer service experience-- Proven Ability to maintain professional appearance and demeanor, and interface well with patients.-- Excellent communication skills and ability to work well with a team.PI160669212

Keywords: SuccessTMS, Wilmington , Front Office Specialist, Administration, Clerical , West Chester, Delaware

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