CSR Compliance Specialist

Company: IEC CHESAPEAKE INC
Location: Laurel
Posted on: February 17, 2026

Job Description:

Job Description Job Description CSR Compliance Specialist Department: Education Reports To: Education Department Manager FLSA Status: Hourly / Non-Exempt Make an Impact Where Education Meets Compliance Are you detail-driven, highly organized, and passionate about supporting student success behind the scenes? IEC Chesapeake is seeking a CSR Compliance Specialist to play a critical role in ensuring our education programs meet state and federal requirements while delivering a seamless experience for students, faculty, and partners. This role is ideal for someone who thrives in a fast-paced, mission-driven environment and enjoys being a trusted point of coordination across multiple programs. Position Summary The CSR Compliance Specialist is responsible for managing and maintaining all state and federal student registration and compliance documentation, including employer and Veterans Affairs paperwork. In addition to compliance oversight, this role provides essential administrative coordination for assigned education programs and serves as a key point of contact for students, prospective students, employers, and faculty. Key Responsibilities Maintain and manage state, federal, and employer registration documentation for all students Ensure accurate and timely updates to IECC, state, and federal databases Process and maintain Veterans Affairs (VA) compliance paperwork Prepare professional correspondence and mailings for applicants and prospects Maintain organized and up-to-date applicant and student records Provide administrative support for Apprenticeship programs , including: Application processing Invoicing and payment follow-up Packet preparation and coordination Serve as a backup resource for incoming calls—answering questions, routing messages, and delivering excellent customer service Support special projects such as mailings, events, database maintenance, and website updates Maintain daily appointment calendars for assigned staff and communicate scheduling changes Qualifications & Experience The successful candidate will be comfortable working in a collaborative, mission-driven environment aligned with the vision and strategic goals of IEC Chesapeake . Required Qualifications: High school diploma or equivalent Minimum of two (2) years of administrative or office experience Relevant college coursework or vocational/technical training may substitute for experience on an equivalent basis Valid motor vehicle license Skills & Competencies: Exceptional organizational skills with very strong attention to detail Proven ability to manage time effectively and meet deadlines Excellent written, verbal, and interpersonal communication skills Proficiency in Windows OS and Microsoft Office , including Word, Excel, PowerPoint, Publisher, Outlook, and internet-based systems Ability to work independently while contributing to a collaborative team environment Physical Requirements Ability to maintain balance and mobility while walking, standing, crouching, and using stairs Repetitive bending, reaching, and use of arms and hands Prolonged sitting, standing, speaking, and computer use Ability to lift and exert force up to 20 pounds Extended keyboarding and data entry Work Environment Primarily indoor, temperature-controlled office environment Occasional local travel (approximately 5% ) may be required Why IEC Chesapeake? At IEC Chesapeake, you’ll be part of a team dedicated to advancing education, workforce development, and student success. Your work will directly support programs that make a lasting impact on individuals and the communities we serve.

Keywords: IEC CHESAPEAKE INC, Wilmington , CSR Compliance Specialist, Administration, Clerical , Laurel, Delaware