Resettlement Case Management Intern – Spring 2026
Company: International Rescue Committee
Location: Baltimore
Posted on: April 1, 2026
|
|
|
Job Description:
The International Rescue Committee (IRC) responds to the world's
worst humanitarian crises, helping to restore health, safety,
education, economic wellbeing, and power to people devastated by
conflict and disaster. Founded in 1933 at the call of Albert
Einstein, the IRC is one of the world's largest international
humanitarian non-governmental organizations (INGO), at work in more
than 40 countries and 29 U.S. cities helping people to survive,
reclaim control of their future and strengthen their communities. A
force for humanity, IRC employees deliver lasting impact by
restoring safety, dignity and hope to millions. If you're a
solutions-driven, passionate change-maker, come join us in
positively impacting the lives of millions of people world-wide for
a better future. Background The International Rescue Committee,
Inc. (IRC) helps people whose lives and livelihoods are shattered
by conflict and disaster to survive, recover and gain control of
their future. Founded in 1933 at the request of Albert Einstein,
the IRC offers lifesaving care and life-changing assistance to
people forced to flee from war or disaster. At work today in over
40 countries and 25 U.S cities, we restore safety, dignity and hope
to millions who are uprooted and struggling to rebuild their lives.
The IRC in Baltimore was established in 1999 and currently serves
over 2,500 immigrants and refugees per year. Scope of Work
Resettlement case management interns support IRC’s resettlement
team with daily tasks that help welcome and promote the
self-sufficiency of refugees, asylees, and other humanitarian
immigrants in the Baltimore metropolitan area. As the initial point
of contact for newly arrived refugees, the IRC’s case management
teams provide support, guidance, and continued integration
assistance for up to five years after arrival. Interns will work
directly with individual clients and families to assist in
delivering resettlement services . Reports To Caseworker or
Casework Supervisor Learning Objectives Learn about the services
that refugees, asylees and other humanitarian immigrants are
eligible for upon arrival in the U.S., including public benefits in
Maryland and local resources in the Baltimore metropolitan area .
Learn about strategies for effective, holistic case management.
Develop resourcefulness and problem-solving skills to work
independently in different situational contexts . Learn to
communicate effectively with clients across cultures .
Responsibilities Under the direction of the intern’s supervisor,
assist clients remotely or in-person with key services such as
housing set-ups, activating EBT cards for food stamps, applying for
Social Security cards, or obtaining Maryland ID cards . Assist
clients to coordinate transportation to medical and other required
appointments . In coordination with the resettlement team, conduct
remote, office, home or community-based orientation sessions on
topics such as opening bank accounts, using EBT cards a t grocery
stores, or using public transportation throughout Baltimore .
Assist with service documentation through case-notes and case file
maintenance . Other duties as assigned . Qualifications Prior
experience and interest working with refugees and immigrants
preferred. Prior experience and interest in case management or
social work preferred . Ability to work independently and as a team
member in a fast-paced, cross-cultural environment. Flexible and
reliable, with outstanding attention to detail . Strong
problem-solving skills . Excellent communication and interpersonal
skills . Proficient in Microsoft Office applications (Word, Excel,
Outlook) and we b -based applications (databases, Box) . Fluency in
English . Bilingual ability in one of the predominant languages of
the local client base is desired. Valid driver’s license, reliable
access to a vehicle with current insurance and the ability to
travel regularly throughout Baltimore preferred . Position Details
• IN-PERSON: Spring 2026 internships will be hybrid. This includes
a combination of standard office environment, remote work, and
field time within the greater Baltimore area. • DATES: Internships
start with a required orientation on Wednesday, February 11 th
(approx. 9:30 AM – 3 PM). Regular weekly hours start the week of
February 17 th , 2025, and will continue through May 22 nd , 2026
(14 total weeks). • HOURS: Internships require a minimum of 15
hours per week for 14 weeks . Interns should be able to come to the
office at least 1 day per week. • LAPTOP: Interns will be issued an
IRC laptop for the duration of the internship to perform both
remote and in-office responsibilities. • REIMBURSEMENT: Internships
with the IRC in Baltimore are unpaid. University credit may be
arranged. Spring 2026 interns are eligible for per diem
reimbursement at the rate of $15 per day (defined as 7.5 hours) to
offset the costs of food and travel of the internship. Interns may
also be reimbursed for mileage driven for any approved activities
(based on round-trip mileage from the IRC office). Application
Process •DUE DATE: apply online at careers.rescue.org by 11:59 PM
ET on Sunday, January 25 th . •INTERVIEWS: Applicants selected for
interviews will be contacted to schedule interviews beginning
mid-January 2026. Due to the volume of applications, only
applicants who are selected for interviews will be contacted.
Interviews will be conducted approximately January 26 th through
February 6 th , 2026. •OFFERS: Applicants who have interviewed for
positions can expect to receive a decision no later than February 4
th , 2026. Confirmations will be due at the latest by February 6 th
, 2026. Equal Opportunity Employer We are an equal opportunity
employer and value diversity at our company. We do not discriminate
on the basis of race, religion, color, national origin, sex,
gender, gender expression, sexual orientation, age, marital status,
veteran status, or disability status. We will ensure that
individuals with disabilities are provided reasonable accommodation
to participate in the job application or interview process, to
perform essential job functions, and to receive other benefits and
privileges of employment. Please contact us to request
accommodation. This is an unpaid position and is not eligible for
benefits. PROFESSIONAL STANDARDS All International Rescue Committee
workers must adhere to the core values and principles outlined in
IRC Way - Standards for Professional Conduct . Our Standards are
Integrity, Service, Equality and Accountability. In accordance with
these values, the IRC operates and enforces policies on
Safeguarding , Conflicts of Interest, Fiscal Integrity, and
Reporting Wrongdoing and Protection from Retaliation. IRC is
committed to take all necessary preventive measures and create an
environment where people feel safe, and to take all necessary
actions and corrective measures when harm occurs. IRC builds teams
of professionals who promote critical reflection, power sharing,
debate, and objectivity to deliver the best possible services to
our clients. Cookies:
https://careers.rescue.org/us/en/cookiesettings US Benefits: We
offer a comprehensive and highly competitive set of benefits. In
the US, these include: 10 sick days, 10 US holidays, 20-25 paid
time off days depending on role and tenure, medical insurance
starting at $163 per month, dental starting at $6.50 per month, and
vision starting at $5 per month, FSA for healthcare and commuter
costs, a 403b retirement savings plans with immediately vested
matching, disability & life insurance, and an Employee Assistance
Program which is available to our staff and their families to
support counseling and care in times of crisis and mental health
struggles. Equal Opportunity Employer: IRC is an Equal Opportunity
Employer. IRC considers all applicants on the basis of merit
without regard to race, sex, color, national origin, religion,
sexual orientation, age, marital status, veteran status, disability
or any other characteristic protected by applicable law.
Keywords: International Rescue Committee, Wilmington , Resettlement Case Management Intern – Spring 2026, Administration, Clerical , Baltimore, Delaware