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Marketing Research Sr Associate-Chase Insights

Company: JPMorgan Chase
Location: Wilmington
Posted on: December 4, 2019

Job Description:

Join an innovative Insightsteam and help us reimagine the experience of our customers while creatingimpactful changes to the organization. We are looking for a creative and resourceful individual with strong research skills and leadership experience to join our Chase Insights Center of Excellence. As an ideal candidate, you contribute a deep subject matter expertise within a particular research area and a broad skillset spanning a range of research methodologies, including quantitative, qualitative, generative and evaluative. You are a self-starter, comfortable working with shifting directives and ambiguity. As a Lead Researcher for the Chase Freedom Brand, you will be responsible for scoping and crafting research strategy, designing and conducting research, and delivering actionable insights for a variety of projects. Leading with empathy and customer-centricity, you will work closely with product managers and senior business executives in a fast-paced, dynamic, and ever-evolving environment. Key Responsibilities - Quickly understand the goals and needs of project stakeholders,while centering on the goals and needs of the end-users (business owners,CFOs, start-ups, founders). - Develop ambitious yet realistic research strategies and proposals - Execute research initiatives on time and budget - Manage strategy and execution of client advisory boards - Prepare presentation materials for senior management - Synthesize research findings and create relevant, revealing, andinspiring artifacts (personas, journey maps, storyboards, etc.) - Deliver recommendations with confidence and consideration fordiverse stakeholder - Champion the voice of the customer within the business and acrossfunctions - Play an active role, contributes to strategy discussions - Serve as trusted advisor with business leads - Direct activities, monitors details, and sets priorities - Escalate project issues and risks appropriately, and drives themto resolution by proactively identifying potential obstacles - Identify and documents best practices, and drives implementation Qualifications: - 6-8 years of experience in market/consumer research - Independent and self-motivated, able to createstructure and direction out of ambiguity - Experience managing projects, project teams, andworking with stakeholders to achieve shared objectives - Capable of synthesizing large amounts of data andinformation to develop strategic conclusions - Intellectually curious with interest in knowledgegathering and problem solving - Analytical and conceptual thinking; ability tounderstand systems and processes - Proactively seeks guidance, clarification and feedbackfrom others - BA/BS degree required Preferred - Master's degree in Marketing Research or related fielda plus - Experience with Financial Services or Credit Cards JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Keywords: JPMorgan Chase, Wilmington , Marketing Research Sr Associate-Chase Insights, Advertising , Wilmington, Delaware

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