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Admissions Director, Marketing Director

Company: Forwood Manor
Location: Wilmington
Posted on: November 22, 2021

Job Description:

Location InformationForwood Manor is a beautiful community in Wilmington, DE, with more than 250 units offering independent living, assisted living, and skilled nursing care.Key ResponsibilitiesAt this time, we are seeking an Admissions Director / Marketing Director to join our team!Responsibilities

  • Establishing and maintaining client relationship.
  • Discovery of the prospect's needs and desires.
  • Identifying and communicating effective solutions to these needs and desires with the community's products and services, and Closing and post-sales activities.
  • Presents a warm and welcoming presence to guests, visitors, residents, families and staff.
  • Supports the efforts of the sales team to meet or exceed sales and move-in goals and defined for the community by the RDSM/RDO.
  • Conducts sales activities as requested by the Sales Director. These activities may include telephone follow up to the lead base, tours, home visits and sales calls.
  • Completes and maintains the Five Star CRM (lead data base) for all potential residents and referral contacts within 24 hours of time of activity. This includes documentation of all completed and scheduled sales activities, including move-ins and move-outs.Qualifications
    • High School degree with some college preferred.
    • Experience working with seniors preferred.
    • Ability to speak and write effectively to present information.
    • Proven success working with computers including Microsoft Office Suite and contact management software applications.
    • Maintains a flexible schedule to accommodate the needs and schedules of prospects. This may require evening and weekend availability to accommodate move-in dates.
    • Excellent written and verbal communication skills.
    • Proven computer skills including Microsoft Office Suite and contact management software applications.Shift/HoursDaytimeOur Core Values
      • We Put People First
      • We Act With Integrity
      • We Mind the Business
      • We Listen, Then Act Decisively
      • We Work to be Our BestAbout Five StarFive Star Senior Living Inc., a national healthcare and senior living provider headquartered in Newton, Massachusetts, proudly offers the highest quality service and care with the warmth and hospitality of home. Founded in 2000, Five Star has two major operating division: Five Star Senior Living and AGEILITY Physical Therapy Solutions.The Five Star Senior Living division includes more than 280 Independent Living, Assisted Living, Alzheimer's/Memory Care, Healthcare Centers with Skilled Nursing & Rehabilitation and Continuing Care Retirement Communities. With communities in over 30 states and more than 25,000 team members, Five Star is committed to maximizing our residents' independence and enhancing their lifestyles.The Ageility division provides both inpatient and outpatient services to over 150 communities. These services are provided both within Five Star and to customers externally. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions.EEOCFive Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law. We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment. Improper interference with the ability of Five Star's employees to perform their job duties may result in discipline up to and including discharge. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

Keywords: Forwood Manor, Wilmington , Admissions Director, Marketing Director, Advertising , Wilmington, Delaware

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