Experienced Heavy Duty Commercial Parts Counter Specialist
Company: Bergeys Trucks Inc
Location: Pennsauken
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Bergey’s Inc. is a family-owned
business that has been servicing our customers’ needs since 1924.
Currently our company has over 50 locations and more than 1,800
team members. Today our family of automobile, truck and tire
companies stretch throughout Pennsylvania, Delaware, Maryland, &
New Jersey. Visit us at www.bergeys.com to learn more about our
company. We strive to provide an environment for our associates and
customers that is welcoming, transparent, and forward thinking. Our
employees are our greatest asset. We promote and develop individual
strengths, as well as grow our employees personally and
professionally. Together we can make a difference. Benefits : We
offer a generous benefit package including: Vacation and PTO time
Paid Holidays 401k with profit sharing Medical, Dental and Vision
insurance. Employee Assistant Program FSA and HSA Plans Life
Insurance Opportunities for Advancement Paid Training Employee
Referral Program Employee Discount Location: Bergey's Truck Center,
Pennsauken NJ Pay: Starting at $20.00 / hour based on experience
Shift: Full-Time 2nd shift M-F 10:30am to 7pm, Alternating Saturday
8am to 12pm Summary: Immediate career opportunity for an
experienced Heavy Duty Commercial Parts Counter Specialist that
will dedicate focus to commercial parts sales. This position is
ideal for auto parts professionals, commercial truck parts
professionals and technicians looking for an opportunity to
supplement their income. Sells parts to all customers, over the
counter, through the shop or on the phone. Essential Duties:
Assists all customers (retail and shop) in selecting required parts
in a friendly, professional and efficient manner. Informs customers
of companion part requirements and specials and ensures that the
customer is exposed to the full product line. Answers phone calls,
providing price quotes and other information. Reviews body shop
estimates to be sure the parts that are ordered are correct and all
pricing is in line with the estimate. Provides high level of
service to internal and external customers. Pulls and fills orders
from stock. Notifies parts manager of out-of-stock parts or shop
materials that need immediate attention. Locates out-of-stock parts
from outside source and submits an emergency order, if necessary.
Notifies the service advisor and the customer when special ordered
parts have been received. Notifies the body shop when all parts
have arrived and when they will be delivered. Pulls orders for
delivery to body shop, making sure all parts are tagged with
customer names and job number. Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to
vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily. Assists outside sales
representatives with their orders. Makes sure all internal requests
for parts are billed on service repair order. Receives payment from
retail customers or obtains credit authorization. Ensures that all
charge sales are signed by the customer. Ensures that all customers
receive their copy of the invoice. Issues credit for parts
returned, ensuring that the original invoice, or its number, is
available so that purchase and pricing can be verified. Issues and
tracks requested shop tools to technicians. Keeps orderly records
of all repair orders, invoices, insurance estimates and
special-order parts. Sets up orders for daily shipment, delivery or
pick-up. Solicits assigned accounts by phone. Participates in all
training programs that are made available. Keeps current on new
products and product updates. Other tasks as assigned. Successful
completion of pre-employment background checks and drug screening 2
years of heavy duty truck parts experience Mack, Volvo, Cummins
parts or service experience a plus! Great Opportunity for former
Heavy Truck service and parts professionals seeking additional
income! Bergey's is an Equal Opportunity Employer.
Keywords: Bergeys Trucks Inc, Wilmington , Experienced Heavy Duty Commercial Parts Counter Specialist, Customer Service & Call Center , Pennsauken, Delaware
