Drain Tech
Company: G.F. Bowman
Location: Lebanon
Posted on: February 14, 2026
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Job Description:
Job Description Job Description The Role Diagnose and repair
drain issues and lead customers to informed and confident buying
decisions. Responsibilities Set an agenda with client on every
service call. Complete all drain cleaning, jetting and cable work
related to in-home service calls. Proficient in establishing
customer rapport to provide the right products and services.
Educate and assist customers on the importance of sewer repair and
replacement. Help customers select the right maintenance plan and
understand warranty information. Explain reasons for blockage and
illustrate how you will resolve the issue. Understand your service
criteria and hold yourself accountable for exceeding revenue goals.
Show yourself professional and knowledgeable to win new referrals
and repeat business. Work alongside customer service and dispatch
to ensure overall success of the business. Protect drain cleaning
and camera equipment and keep a well inventoried truck. Attend
mainline service system. Participate actively in all training
exercises, morning meetings, trade shows and retreats. Train and
mentor apprentices to ensure quick, accurate repairs. Be accurate
and timely with invoices, curbside feedback, and option sheets.
Summary of findings Competencies for Success Knowledge of local
plumbing codes and ability to make on-the-job applications. Clean,
safe driving record. Personable and professional with a knack for
diffusing difficult situations. Highly organized with exceptional
follow-through abilities. Strong verbal and written communications.
High integrity with advanced social skills and ability to make
solid connections. Strong desire to be a better technician tomorrow
than you are today. Competitive individual contributor who also
loves to win as a team. Applicant will be required to pass a
background test, phyciscal, and drug screening. Applicant must be
insurable through our auto insurance carrier.
Keywords: G.F. Bowman, Wilmington , Drain Tech, Customer Service & Call Center , Lebanon, Delaware
