Pre-Sales Design Engineer

Company: New Era Technology
Location: West Chester
Posted on: September 4, 2024

Job Description:

Description: Great BenefitsMedicalDentalVision401K with a match28 paid days off including company holidays5 different Flexible Spending account optionsNew Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.We are looking for team members to contribute to and deliver our mission: To deliver and support technology solutions that securely connect people, places, and information. New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.Work alongside the finest team of highly skilled and industry-certified professionals who are encouraged to drive change and think outside of the box. As a team member, you will receive competitive benefits, industry training, and certifications. New Era Technology empowers businesses to embrace the future workplace. As customers shift their perspectives on where and how work happens, we are there to meet them with flexible, resilient, and productive solutions.New Era Technology provides a team-oriented culture, a positive environment filled with an incredible staff, and a genuine passion for providing the best service to our customers worldwide. We believe that investing in our employees is the key to professional growth, delivering exceptional experiences for our customers, and setting the standard for excellence in our field.We offer a growth-orientated, high-tech environment for employees. Along with our many benefits, you can expect a corporate culture that promotes personal and professional development. Our customer-focused teams are built on our core values: Community, Integrity, Agile, and Committed.
SUMMARY:
The Pre-Sales Design Engineer will be responsible for analyzing project specifications and driving customer SOWs, discussions, and other documentation to prepare time, cost and labor estimates for national multi-site deployments, single-site buildouts, and maintenance programs. This position is responsible for providing the best possible solution that fits the customer needs and is looked at as the product expert for all technical questions.
PRIMARY DUTIES include but not limited to: - Engage with internal and external customers as the product expert and as an integral part of the sales process. - Develop and engineer assigned customers' scopes of work by coordinating with sales team members, assisting with New Era Technology meetings both internally and externally as needed and participating in the respective project kick-off meetings for assigned work. - Manage multiple tasks related to assigned customers with a sense of urgency and in a timely manner with accuracy. - Review data to determine material and labor requirements for assigned projects. - Develop Statements of Work and Bill of Materials for assigned projects: work with internal purchasing department and manufacturers for lowest cost pricing, compute cost factors and prepare estimates for management purposes, preparing bids, selecting vendors/subcontractors, and determining cost effectiveness. - Consult with assigned internal customers, vendors, sales, or other individuals to discuss and formulate estimates and resolve issues for assigned customer projects. - Assist Operations personnel with understanding agreements and bid figures for assigned projects.
COMPETENCIES: - The ability to fluidly discuss cabling infrastructure, IT and other technology solutions of New Era - Working experience of Cisco networking (CCNA) would be desirable. - Working knowledge of Outlook, Excel, PowerPoint and Word - Well versed in Excel including formatting and formula creation. - Technology offers with Sales and customers who have a wide range of knowledge and experience. - Consistently demonstrate professional, positive, and approachable attitude/demeanor and discretion - Problem solving focus and approach
REQUIRED EDUCATION & EXPERIENCE REQUIRED: - 2+ years of pre-sales engineering experience that is customer facing and 5+ years' experience in cabling infrastructure or technology related fields, estimating, design or engineering. - Experience in related industry, or equivalent, in the capacity of large-scale projects or national deployments required. - Experience designing, configuring, and engineering of infrastructure, data networks.
PREFERRED EDUCATION & EXPERIENCE: - Experience with one or more of the following technologies: Physical Security, Wireless, Voice and related IT Services. - Knowledge and ability to apply for manufacturer deal registrations - ability to work with existing New Era Technology Product Manufacturer Account Managers and SEs - Past Manufacturer Relationships of current New Era Technology Product Portfolio a plus - BICSI, CNCI, CompTIA, or other manufacture specific certifications - Avigilon, Genetec, Brivo, Hanwha, Cisco, Extreme, Fortinet, Juniper, Aruba, HP and Lenel Certifications are a plus - CAD, Visio, other drawing software experience
EXPECTED HOURS OF WORK: Full time position, Monday - Friday 8am - 5pm, plus overtime if needed.
TRAVEL: Travel could be up to 20% dependent on customer needs
LANGUAGE SKILLS: English
QUALIFICATIONS: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Physical Demands:

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
• Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing).
• Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.
• ability's to use stairs, ladder and ability to get behind restrictive rack spaces at times to view existing equipment in Data /Voice/Security Closets
  EEO/AA StatementNew Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. PM21 Requirements:
  
  
  
  
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Keywords: New Era Technology, Wilmington , Pre-Sales Design Engineer, Engineering , West Chester, Delaware