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Desktop Solutions Engineer

Company: DuPont
Location: Wilmington
Posted on: November 9, 2019

Job Description:

Desktop Solutions Engineer NA-United States-Delaware-Wilmington INTRODUCTION The Workplace Technologies Solution Engineer works within the IT&P Enterprise Technology Solutions organization to improve user experience, implement principles for workplace / EUC architecture, monitor operations, design solutions, and provide services to meet business/user needs. THE ROLE & RESPONSIBILITIES Workplace Technologies Solution Engineers improve user experience by targeting end user and workplace issues, ensuring compliance with security and software policies, and supporting the Workplace Technologies Leader and Workplace Architects in building towards industry-leading infrastructures, including evergreen IT components and virtual solutions. He or she also helps ensure technical solutions meet function and performance requirements and adhere to architecture guidelines and implementation schedules. Your key responsibilities: * Understand business needs and develop vision for technology solution to align with business requirements * Build workplace solutions consistent with defined architectural principles * Identify technical configuration needs across systems to integrate solutions with existing systems * Build detailed implementation plans/milestones for EUC / workplace initiatives; socialize with key decision makers * Write code to build workplace solutions according to technical requirements * Perform code reviews for code authored by development team or vendors * Perform technical configuration to integrate solutions with existing workplace systems * Evaluate technical design, architecture and integration of technology solutions in proposals and solutions delivered by vendors * Work with Quality Assurance team to develop test plans and validate functionality and performance of solutions * Work with our Run and Maintain teams to identify opportunities in existing solutions to improve performance and increase alignment with business needs * Design and deliver updates in the form of new features to existing solutions * Create technical documentation for maintenance of code and architecture Your Qualification Profile * Bachelor s Degree in Computer Science, Information Systems, Computer Engineering * Minimum 6 Years of related technical experience * Knowledge of enterprise systems and applications, including Windows 10, SCCM, Client Imaging Solution, Azure * Knowledge of virtual desktop infrastructure, administration and support * Ability to write code, configure systems, deploy updates * Knowledge and experience implementing, and trouble-shooting issues related to key enterprise desktop applications * Familiarity with Waterfall and Agile methodologies Information Technology Oct 30, 2019, 8:01:21 AM Full-time Experienced

Keywords: DuPont, Wilmington , Desktop Solutions Engineer, Engineering , Wilmington, Delaware

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