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Product Director - Secured Lending 1

Company: Advance America
Location: Wilmington
Posted on: May 22, 2020

Job Description:


Purpose Financial
Address : 750 Shipyard Drive Suite 300 , Wilmington , Delaware , United States - 19801

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market, with more than 5,000 employees in over 1,800 storefronts and offices across 28 states.

At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals.

We offer:

  • Competitive Wages
  • Life/Health Benefits
  • 401(k) Savings Plan
  • Educational Assistance
  • Paid Vacation/Holidays
  • Employee Discounts
  • Work-life Balance
  • Business Casual Environment
  • Paid Volunteer time off
  • Rewards and Recognition Program
  • EAP

    To learn more about Purpose Financial visit Purpose Financial Website

    Key position responsible for secured lending product development strategies to drive product sales growth and profitability across the organization. Includes development and continued management of our title lending product. Performs role of liaison between several areas of the Company including Operations, IT, Legal, Audit, risk/Compliance and Marketing. Leads the business analysis, product design and development of new products and programs, consistent with strategic lending direction. Direct development of customer and employee education for new and existing secured product initiatives.

    Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Ensures that actions and behaviors drive a positive customer experience. While operating within the Company's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.


    • Monitor industry trends and perform essential market research and analysis to define current and prospective customer needs.
    • Drive rebranding of current title lending product to secured lending

    • Develop secured lending product strategy to meet revenue and market share goals through product design, promotion, and margin management.
    • Participate actively in applicable committee and Production meetings, seeking appropriate balance between volume and margin.
    • Develop relationships with key internal and external partners, ensuring business line objectives are met and the division products are competitive and innovative; ensuring appropriate prioritization and integration of all products sold within consumer channels.
    • Monitor and report product performance and profitability against established metrics
    • Increase secured lending product sales, balance sheet and revenue growth through innovation, education and promotion.
    • Develop and maintain all necessary industry and vendor contacts.
    • Manage and have responsibility for the distribution and reporting of customer review sites including Trust Pilot and Google

    • Lead discovery sessions to understand our current customer experience and work cross-functionally to define the future state
    • Optimize Customer Lifecycle - Liaise with marketing team to strategize campaigns to improve customer engagement
    • Maintain a strong understanding of consumer trends, competitors, customer research to influence and drive a customer first brand experience


      Equivalent Education Level Required: B.A. or equivalent degree/experience.

      Experience Required: 7+ years of increasing levels of responsibility and leadership, to include experience managing teams to develop and grow retail lending/financial services, with an emphasis in Retail Lending.

      Knowledge Required: Excellent written and verbal communications skills; adaptability and flexibility to changing environment; and comfortable working in a dynamic, high volume, fast-paced environment. Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products. Proven track record of building business and demonstrated success in introducing or growing new credit products or business lines. Ability and desire to work on and be closely involved in all levels of product strategy and execution. Able to work effectively in a large organization with cross functional and entrepreneurial teams. Strong leadership and people development skills; can collaborate without compromising timelines or results.

      Physical Requirements: Sitting for long periods of time; standing occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any assigned location.

      Travel: Up to 45%

      Attire: Business Casual

      Other: Must be eligible to work in the USA and able to pass a background check.

      All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

      Requisition ID: 3241

      Nearest Major Market: Wilmington

      Nearest Secondary Market: Philadelphia

      Apply now --

Keywords: Advance America, Wilmington , Product Director - Secured Lending 1, Executive , Wilmington, Delaware

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