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Strategic Account Management Manager

Company: CSC
Location: Wilmington
Posted on: September 14, 2020

Job Description:

Regional Leader, Strategic Account Management, Mid-Atlantic

If you want to contribute to a global success story, you'll fit right in at CSC. As the world's leading provider of business, legal, tax, and digital brand services, we partner with more than 90% of the Fortune 500 companies and employ 2,500+ people around the globe. Since 2010, our business has doubled in value. By 2020, we intend to double it again. You can be part of this impressive growth, too.

As a Regional Leader, Strategic Account Management, you will oversee a team of Strategic Account Managers, drive growth and ensure that the highest standards of quality are being delivered to our customers. Additional duties are as follows:

--- Retain and grow business in the Digital Brand Services unit - Super Tier (revenue greater than $100k) & Tier 1 (revenue between $50k-$99k) accounts in their territory (about $20-$30 Million book of business)

--- Growth measured by Domains Under Management (DUM), # of DBS Services Contracted for (aka penetration) and Total Value (in terms of revenue) of accounts

--- Provide leadership, develop and manage a small team of 2-4 SAMs that are responsible for 30-40 Super Tier and Tier 1 accounts each in their territory

--- Identify, expand and build strategic, trusted relationships with senior-level decision makers within accounts in their territory

--- Be a CSC Digital Brand Service brand ambassador and SME to help Increase DBS' profile as the provider of choice within their territory

-- Anticipated level of experience (years/degree/qualifications) for this role:

--- Bachelor's Degree

--- 5-7 years B2B account management/sales experience with Global 2000 companies. Will accept less experience with Graduate Degree in business, law or IT security/cybersecurity

--- Must be:

- tech-savvy,

- have advanced Excel and presentation skills,

- able to build trusted relationships with senior-level decision-makers,

- experienced in working in a fast-paced, deadline-driven, results-oriented environment,

- good problem-solver

- team player

- tenacious and intellectually-curious

- strong business acumen

--- Able to travel up to 40%

--- Experience with Salesforce.com

--- Experience in domain name industry, online brand protection, cybersecurity or online fraud a plus

Keywords: CSC, Wilmington , Strategic Account Management Manager, Executive , Wilmington, Delaware

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