Service Director
Company: AION Management
Location: Elkton
Posted on: May 15, 2022
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Job Description:
ob Summary: Under the direction of the Real Estate Manager, the
Service Director is responsible for all physical aspects of the
apartment community, coordinating and performing maintenance and
repair services, ensuring curb appeal and quality of apartment
homes, responding to customer service requests, and adhering to all
safety policies. Essential Duties and Responsibilities :
Maintenance Services Direct and oversee all aspects of maintenance
of the community Schedule and perform preventative maintenance,
inspections, nighttime lighting audits, and janitorial services
Maintain accurate records for all services performed and contracts
Walk the property daily to uphold curb appeal and monitor safety
issue Schedule and coordinate apartment turns, including assistance
with resident move out and apartment renovations Follow expense
guidelines, monitor operating expenses, and make recommendations
for cost saving strategies for the community Manage inventory and
storage area, purchasing adequate maintenance materials for service
requests and apartment turns, keeping an accurate log of supplies
Communicate and advise Business Manager on recommendations for
capital improvements and maintenance requirements for annual budget
Coordinate all contracted services. Solicit and analyze bids,
assess work once completed, and track invoices to guarantee timely
payment Supervise use of property golf carts/Gators if applicable
Notify Business Managers with solutions for any safety or liability
concerns as well as preventative maintenance needs Assist in snow
removal as required Conduct and document weekly safety meetings
including procedures, training, safety equipment, SDAs and use of
equipment Perform other duties as required Support and assist
Regional Service Director and Real Estate Manager with new hire
selection Train, coach, and mentor team members, ensuring
appropriate training is received Create a team environment: hold
weekly team meetings; manage by goals, open communication Generate
work and on-call schedule for service employees Provide ongoing
feedback to team members. Evaluate team members through scheduled
formal written performance reviews. Take corrective action as
necessary according to company policy. Provide recommendations for
compensation adjustments, promotions, and terminations Requirements
: High school diploma or equivalent CFC Certification Universal
Valid Driver---s License 4 years--- experience in maintenance and
repair for apartment communities. 2 years supervisory experience
Strong computer skills and proficiency in Microsoft Office
Excellent English communication skills, both verbal and written.
Ability to walk the grounds and apartments, ascend stairs around
the property, lift 60 lbs., climb ladders over 10 feet, and perform
other general physical activities such as bending, kneeling,
pushing Sufficient knowledge to thoroughly complete maintenance
assessment up to the standards of a Service Director Benefit
Highlights Your Birthday is a holiday here at AION Management Group
Insurance --- Eligible the 1st of the month following 30 days
Medical Insurance --- Gold, Silver and Bronze plans with Cigna
(deductions apply) Dental Insurance --- Guardian (deductions apply)
Vision --- VBA (deductions apply) Short-Term Disability --- company
paid Long-Term Disability --- company paid Life Insurance ---
company paid Additional Voluntary Life Insurance Flexible Spending
Accounts Medical FSA Dependent Care FSA Transportation Spending
Account 401k Matching Program - Eligible the 1st following one
month of service 100% match on 1%-3% of your payroll deferrals 50%
match on 4-6% of your payroll deferrals Continued Education
Assistance AION offers up to $3000 per year for continued education
pertaining to your position or a position you can be promoted to.
Real Estate License For New Jersey and Pennsylvania AION will pay
for REM, AREM, & Leasing Associates to obtain their real estate
license. (restrictions apply) Time-off Policies Vacation & Sick---
20 days accrued the first year Holidays --- 12 holidays each year
Mentor Program New hires are paired with senior team members and
put in a three-month program Referral Program AION Employees that
refer a new hire are eligible for a $1000 referral bonus
(restrictions apply) Powered by JazzHR WaEDaV9JLu
Keywords: AION Management, Wilmington , Service Director, Executive , Elkton, Delaware
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