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Senior Project Manager, Operations PMO

Company: dentsu international
Location: Chesapeake City
Posted on: June 24, 2022

Job Description:

Company Description

Dentsu International is a multinational media and digital marketing communications company headquartered in London, United Kingdom, and a wholly owned subsidiary of the Japanese advertising and public relations firm Dentsu.

Job Description

The Senior Project Manager will demonstrate the ability to thrive in a fast-paced environment, work independently, and apply the correct level of urgency to achieve a mutually accepted solution, all while providing exemplary customer service. The Senior Project Manager should have a strong drive to learn enterprise project management principles and concepts and how to apply that knowledge towards the successful implementation and delivery of projects.

This role reports to the Director of Project Management (Head of the Americas Operations PMO). The role will focus on driving projects and delivery on a Media client. The role will work with a team of geographically distributed staff.

Essential Tasks And Responsibilities

  • Drive high-impact, highly visibility, and highly complex projects through the project management life cycle while keeping the project organized (initiation, planning, execution, monitoring & controlling, closure).
  • Elicit and document technical and functional requirements and define project scope.
  • Develop and document project schedules, deliverables, and milestones through a detailed project plan.
  • Develop communication & change management plans to ensure successful project execution and benefits realization.
  • Proactively identify, track and resolve issues, risks and dependencies associated with projects; leading risk mitigation planning and communication to project sponsors/stakeholders; Escalate issues as defined in documented escalation procedures.
  • Lead internal and external status meetings effectively; capture, store and distribute meeting notes
  • Coordinate the work of many project team members across multiple geographies, time zones, and departments to ensure projects remains on schedule.
  • Hold team members accountable to processes and deadlines
  • Present and Communicate to stakeholders at all levels. Effectively manage stakeholder expectations at all levels.
  • Demonstrates passion for project management and continual learning while fostering a positive working environment within the PMO and project teams.
  • Design, Drive, and Participate in overall PMO operations and evolution.
  • Foster relationships across the organization to leverage synergies and proactively seek opportunities to provide value.
  • Keep track of lessons learned and share with internal and external team members
  • Uphold and promote dentsu's core values and culture.
  • Other duties as assigned.
    Measures Of Success
    • Maintain a high level of internal customer service.
    • Demonstrate the ability to work as part of a team and share knowledge with team members.
    • Positive recognition as noted on Employee and Customer satisfaction surveys, completed on a periodic basis.
      Skills Needed

      Qualifications
      • Communicate clearly both orally and in writing & strong organization skills.
      • Relate in a positive professional manner with coworkers.
      • Make decisions and judgments based on standard procedures.
      • Ability to multi-task, prioritizes, manage workload, and adapt to changing business conditions based on client and team needs.
      • Ability to understand how projects align with the organization strategy to ground the project team and stakeholders in why the project is important.
      • Demonstrate analytical and problem-solving skills, and the ability to organize and prioritize several projects and tasks.
      • Demonstrate exemplary proficiency using project management software programs such as MS Project/Planner, Workfront, or other tools; cater tools and approach on the given project or project team.
      • Demonstrate advanced understanding of Project Management Concepts as defined by the Project management institute (PMI) and/or agile concepts and methodologies (Scrum Alliance).
      • Natural curiosity to continue to learn how processes work, and how projects impact the organization, its clients, and its people to provide more value to project teams and senior stakeholders
      • Must be reliable and lead by example related to schedule and recurring tasks.
      • Possess conflict resolution skills with an ability to identify stakeholders, assess their needs and manage expectations
        Required Education And Experience
        • Bachelor's Degree or equivalent experience.
        • 10+ years of project management experience delivering large, cross-functional projects.
          Preferred Education And Experience
          • PMI certification (PMP) or Scrum Alliance Certification (CSM).
          • Agency Experience
          • A good understanding of, or experience with, Search Engine Optimization, PPC, Web Analytics, Display, Social Media, and Mobile marketing is beneficial but not required
            Additional Information

            Employees from diverse or underrepresented backgrounds encouraged to apply.

            Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting@dentsuaegis.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.

Keywords: dentsu international, Wilmington , Senior Project Manager, Operations PMO, Executive , Chesapeake City, Delaware

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