Senior Manager, Public and Media Relations (Remote)

Company: Ricoh USA, Inc.
Location: Exton
Posted on: August 5, 2022

Job Description:

As our Public & Media Relations Senior Manager, you will develop and implement a comprehensive, integrated external communications strategy, focused on enhancing brand awareness and supporting the image and reputation of the company through innovative, proactive media outreach and thought leadership. Through demonstrated expertise and leadership, you will build trust and strategic influence with C-suite executives and members of the media alike, while managing, inspiring, and developing the company's public relations team.

• Develop and execute of comprehensive public and media relations strategy that aligns with the company's strategic direction, to elevate the company's reputation and position the company as a market leader.
• Drive proactive thought leadership in earned and owned top-tier media channels, with a focus to healthcare, financial, and retail industries, to increase visibility and exposure and reinforce brand narrative.
• Anticipate emerging themes for strategic outreach, planning, and execution to shift perceptions of the Ricoh brand with a keen eye to the future.
• Cultivate and manage strategic relationships with external (media, influencers, customers, suppliers, etc.) and internal stakeholders.
• Manage crisis communications for North American region and collaborate with global counterparts to operationalize response plans with urgency.
• Provide external communications counsel to senior management.
• Represent the company to the press and public by as a primary corporate spokesperson; field and direct responses to media-related inquiries.
• Sustain and enhance the company's reputation by effectively managing reputation risk issues to minimize its impact on business success and build public trust.
• Identify, analyze, and appropriately respond to trends and issues that present current or potential risks and opportunities for the company.
• Lead speaker's bureau program, inclusive of executive and subject matter expert opportunities, with focus to proactive placement to help shape and reinforce brand perceptions.
• Collaborate with and advise business leaders and cross-functional partners on creative, proactive media relations campaigns and pitches in line with go-to-market strategies.
• Partner across Marketing and related business functions to develop fresh messaging and maximize utilization of Public Relations content and programs.
• Craft, review, and edit accurate and timely messages reflective of the company's position.
• Lead, coach, motivate, and develop external communications team to drive strategic value, productivity, and overall effectiveness.
• Manage relationship with PR agency, providing clear strategic direction and guidance for execution.QUALIFICATIONS (Education, Experience, and Certifications)
  • Bachelor's degree required (Journalism, Communications, Marketing, or related preferred), Master's degree preferred.
  • Minimum 7+ years relevant work experience required, including both agency and corporate environments.
  • Experience leading a team as well as managing agency partners.
  • Proven track record of working collaboratively across matrixed organizations.
  • Strong relationships with mainstream as well as industry media outlets.
  • Strong copywriting and editing skills, with the ability to articulate complex issues in a clear and concise manner.
  • Demonstrated experience managing and executing across multiple communication channels and media.
  • Metrics-driven and results-oriented with demonstrated analytical skills.
  • Willing and able to adjust to changing demands and shifting priorities.
  • Skilled at developing strategic communications plans as well as managing tactical execution.
  • Strong relationships with advertising, business, and media trade press with a proven ability to foster trusting press relationships.
  • Communicate clearly and concisely, both orally and in writing.
  • Demonstrate strong interpersonal skills and keen attention to detail.
  • Demonstrate organizational and time management skills.
  • Multi-task in a fast-paced environment with a sense of urgency.
  • Proactive, highly motivated, forward-thinker.
  • Demonstrate a high level of ethics and integrity in handling all communications matters.
  • Strong PC skills including knowledge of Microsoft Office and Office 365 (Word, Excel, PowerPoint, SharePoint, OneDrive, Teams) required.Position is remote for someone living preferably in the Eastern US time zone. Occasional trips to our Exton, PA headquarters and other travel is required.Visa Sponsorship is not offered for this position.Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:
    • Choose from a broad selection of medical, dental, life, and disability insurance options.
    • Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
    • Augment your education with team member tuition assistance programs.
    • Enjoy paid vacation time and paid holidays annually.
    • Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.

Keywords: Ricoh USA, Inc., Wilmington , Senior Manager, Public and Media Relations (Remote), Executive , Exton, Delaware