Learning Management Specialist
Company: AmeriGas Propane, Inc.
Location: West Chester
Posted on: September 24, 2022
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Job Description:
When you work for AmeriGas, you become a part of something BIG!
Founded in 1959, AmeriGas is the nation's premiere propane company,
serving over 1.5 million residential, commercial, industrial and
motor fuel propane customers. Together, over 6,500 dedicated
professionals will deliver over 1 billion gallons of propane from
1,800+ distribution points across the United States. The Learning
Technology Specialist will be responsible for the development of
role-based learning solutions for AmeriGas systems and/or internal
policies and procedures. Responsibilities will include, creating
training materials, ensuring that training materials are in line
with end user needs and stakeholder expectations, and building and
testing the training and/or performance support products. Will also
support eLearning development efforts including designing and
developing standalone eLearning, revising existing eLearning,
writing assessments, conducting internal reviews of draft
eLearning, etc. Key Characteristics: --- Is able to write clearly
and succinctly in a variety of communication settings and styles;
can get messages across that have the desired effect
--- Is effective in a variety of formal presentation settings:
one-on one, small and large groups, with peers, and bosses.
Familiarity with Learning Management Systems including course
enrollments, reporting, and troubleshooting Duties and
Responsibilities:
--- Design, develop and implement training materials/curriculum.
Materials may include participant guides, business process flows,
work instructions, exercises, simulations, quick references, job
aids, post-tests, and instructor guides.
--- Translate needs analysis and functional specifications into
detailed curriculum and course designs.
--- Develop training and performance support material based on
course designs.
--- Work with Subject Matter Experts to accurately define context
and step by step process to complete a given procedure
--- Work with subject matter experts and process teams to design
and develop audience-appropriate (role-based), clear, and concise
training documentation. Work with process and implementation teams
to ensure timely and accurate reviews of training materials
--- Ensure learning objectives are appropriate to the audience and
that the training materials meet the learning objectives.
--- Develop training materials with appropriate version control and
document management guidelines including content review, revision
and sign-off cycles
--- Develop materials consistent with the project documentation
standards and templates.
--- Monitor and report effectiveness of all training conducted.
knowledge checks, course evaluations and tests
--- Participates in preparation activities for training delivery
including, but not limited to train the trainer sessions
--- Collaborate with Course Owners, the Training Team, and other
groups as applicable to enroll learners in the appropriate courses
and/or curricula for their role.
--- Partner with Subject-Matter-Experts (SME's) and/or Process
Owners to design and develop engaging eLearning courses that meet
learning objectives.
--- Manage content lifecycle in the LMS (creation, testing,
deployment, and retirement); content could include eLearning
courses, assessments, evaluations, and virtual/in-person training
sessions.
--- Adhere to established LMS standards, policies, and
procedures.
--- Monitor usage and performance of the LMS.
--- Maintain the AmeriGas LMS on a day to day basis, to include
loading content to the LMS, running reports, making/removing
assignments, etc.
--- Collaborate with other LMS Administrators across the business
units to share best practices/techniques, coordinate deployment of
content across multiple business units, etc.
--- Perform other duties as assigned.
Knowledge, Skills and Abilities: --- SAP ERP 2005 (ECC 6.0) Order
to Cash process knowledge a plus
--- Oil and Gas industry knowledge a plus
--- Excellent instructional design and development skills
--- Ability to build and maintain effective working
relationships
--- Excellent facilitation and presentation skills including
virtual classroom delivery
--- Basic project management/organizational skills
--- Advanced knowledge of needs analysis/assessment
--- Advanced knowledge of adult learning and instructional design
theory, principles, and practice
--- Familiarity with Learning Management Systems including course
enrollments, reporting and troubleshooting
Education and Experience Required:
--- Bachelor's degree or equivalent combination of education and
professional work experience
--- 5+ years of experience in a similar role
--- Advanced experience in e-learning/simulation software
--- Some travel required approximately 20%
AmeriGas is an Equal Opportunity and Affirmative Action Employer.
The Company does not discriminate on the basis of race, color, sex,
national origin, disability, age, gender identity, sexual
orientation, veteran status, or any other legally protected class
in its practices. AmeriGas is a Drug Free Workplace. Candidates
must be willing to submit to a pre-employment drug screen and a
criminal background check. Successful applicants shall be required
to pass a pre-employment drug screen as a condition of employment,
and if hired, shall be subject to substance abuse testing in
accordance with AmeriGas policies. As a federal contractor that
engages in safety-sensitive work, AmeriGas cannot permit employees
in certain positions to use medical marijuana, even if prescribed
by an authorized physician. Similarly, applicants for such
positions who are actively using medical marijuana may be denied
hire on that basis.
Keywords: AmeriGas Propane, Inc., Wilmington , Learning Management Specialist, Executive , West Chester, Delaware
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