Director of Patient Safety
Posted on: September 24, 2022
Nemours is seeking a Director of Patient Safety to join our team
in Wilmington, DE!
The Director of Patient Safety provides leadership and direction in
design, development, and implementation of a comprehensive patient
safety program and manages the core institutional resources devoted
to improving safety and achieving our vision of becoming the safest
- Directly responsible for systems designed to support harm
reduction, event detection, event review and corrective action
planning as well as proactive mitigation of potential errors.
- In collaboration with Nemours Children's Health, Delaware
Valley operation and clinical leadership and Quality and Safety
program leadership, participate in setting and implementing the
annual strategic priorities to improve safety and eliminate
- In conjunction with the Q/S program leadership, develop and
enhance organizational bench strength by building capability and
capacity throughout the organization tiers (frontline to governing
body) by leveraging high reliability principles.
- Support Nemours Children's Health, Delaware Valley leadership
in achieving a strong safety culture characterized by a reporting
culture, a fair and just culture, a learning culture, and a
resilient culture characterized by effective teamwork. Responsible
for ongoing measurement of safety culture.
- Directly supervise Patient Safety staff and work in close
coordination with the Medication Safety Officer, other Q/S staff
involved in harm prevention initiatives. Lead the patient safety
team in event review, guide cause analysis including facilitating
Root Cause Analyses, support Apparent Cause Analyses, ensure
periodic completion of Common Cause Analysis.
- In conjunction with the manager of Continuous Regulatory
Readiness, provide oversight to ensure national benchmarks and
regulatory requirements related to safety are achieved and
- Collaborate with the CQSO, Q/S staff, and leaders across the
Nemours Children's Health, Delaware Valley to ensure coordination
of patient safety, quality improvement and regulatory readiness
- Collaborate with Risk Management to support consistent
reporting of safety events, event analysis, and mitigation
strategies in a way that fuels improvement and manages risks
- Collaborate with employee/staff safety team to align harm
reduction initiatives focused on patients with those oriented to
avoiding employee/staff injuries.
- Collaborate with CSQO, human resources, learning services,
marketing and communication on ongoing education and communication
strategies across Nemours Children's Health, Delaware Valley,
including learnings from safety events.
- Serve as liaison/represent the Q/S program and Patient Safety
on a variety of internal & external committees, huddles, task
forces & initiatives.
- Maintain awareness of new developments in Patient Safety
- Collaborate with leaders at all levels to accelerate centrally
led harm reduction efforts for implementation across and within
- In conjunction with CQSO, oversee the implementation and
on-going support of Safety strategies such as Leadership Methods,
Patient-Family Engagement and Error-Prevention behaviors.
- In coordination with the co-chair/s of the Patient Safety
Committee, ensure the committee achieves its purpose as defined in
the charter, has a committed membership, celebrates successes,
escalates barriers, monitors appropriate metrics, and solves
- Lead the Patient Safety Event review meetings
- Collaborate with the Director of Analytics to ensure
appropriate patient safety data input into and downloaded from
external registries/collaboratives/PSO's relative to patient safety
- Oversee the work of the Patient Safety Managers and the daily
management of patient safety events
- Collaborate with Risk Management to operate a system to
evaluate safety events and to prepare corrective action plans based
on formal root cause analysis as appropriate.
- Facilitate Root Cause Analyses for all SSE's and other events
- Track progress of RCA's and corrective action plans.
- Support the spread and utilization of Apparent Cause Analysis
in local areas, including identification of contributing causes
using standardized taxonomy, development and tracking of action
- Conduct period common causes analysis and development of action
- In collaboration with Analytics, maintain an inventory of
events and corrective action plans that allows monitoring of
progress in prevention.
- Collaborate with Risk Management, Committee on Professional
Enhancement, and Peer Support regarding patient safety events as
- Collaborate with IT, Analytics group, to establish mechanisms
for: online event and error reporting; electronic management of the
event review and mitigation process; and data analysis to provide
actionable and understandable clinical safety information.
- Provide guidance and support to the Analytics team to maintain
metrics of safety such as serious safety event rate, medication
safety event rates, and precursor events.
- Provide guidance and expertise to the Analytics team to ensure
they effectively coordinate and provide patient safety data support
for medical and administrative leadership groups.
- In conjunction with the CQSO, identify trends and patterns from
the data; engage key stakeholders to discuss recommendations for
tests of change and course correction.
- Participate in daily operational huddles such Daily Safety and
Operational Briefing on a regular basis.
- Contribute to a fair and just culture through conduct of
analyses to identify individual and system failure modes.
- Support communication with the Board of Managers regarding
Patient Safety, including participation in preparation of the
quarterly Board of Managers Report
- Serve on committees (such as Continuous Regulatory Readiness,
Medication Safety, Quality of care)
- In conjunction with the CQSO, develop and participate Executive
patient safety walk rounds.
- In conjunction with the CQSO, provide guidance and expertise to
the Analytics team to maintain and enhance dashboard for key safety
measures (e.g. Patient safety goals; safety event rates).
- In collaboration with the Manager of Continuous Regulatory
Readiness, ensure compliance with event reporting requirements and
provide direction for regulatory and accreditation activities
related to safety event management.
- Provide internal expertise, education and advocacy.
- Utilize and disseminate patient safety science and the tools of
- Promote data-driven decision making to establish organizational
priorities in patient safety.
- Serve as internal advocate for staff, patients, and families on
issues of patient safety.
- Develop educational content and delivery format for patient
safety and clinical effectiveness for staff, patients and families.
- Create and coordinate appropriate recognition for successful
improvements in safety.
- Serve as institutional liaison on matters of patient safety.
- In conjunction with the CQSO, promote Nemours role as a
national leader in Patient Safety through conference presentations
and publications and oversee the portfolio of work
- Manage financial and administrative responsibilities for
patient safety program
- Master's Degree in health related field or MBA. This
requirement can be offset with 5 of more years of experience in a
- Formal training in patient safety, can be offset with 3 or more
years experience in a patient safety role in a health care delivery
- Working knowledge of hospital practices and protocols as well
as applicable regulations and guidelines.
- Demonstrated interest and track record of participation (and
preferably leadership) in patient safety in a complex academic
- Certification as a certified professional in patient safety (eg
CPPS) strongly preferred
Keywords: Nemours, Wilmington , Director of Patient Safety, Executive , Wilmington, Delaware
Didn't find what you're looking for? Search again!