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Construction Project Manager/ Service Technician

Company: HomeStar Remodeling
Location: Wilmington
Posted on: November 27, 2022

Job Description:

About Our CompanyHomeStar is a premier Remodeling Company offering the most dependable and energy efficient products along with lifetime transferable warranties. We were ranked as Inc. Magazine's 53rd fastest growing company in America. We have big plans for expansion coming soon!If you are looking for an explosive employment opportunity as a Home Remodeling Construction Service Technician, we have a great opportunity for you! Our Service Technician oversees the post-sale processing of new business from the point of sales through the installation. The Service Technician works to resolve issues identified during the quote approval process, measuring and ordering correct windows, doors,roofing and siding materials, and works with the vendors to inform them of new jobs in a timely manner and resolves problems discovered at the time of install.Primary duties and responsibilitiesSupervise Onsite Subcontractor's Performance, & ensure Company Processes & Procedures are followedManage each assigned project with a balance between excellent customer service and cost containmentMaintain high standards of workmanship, that adhere to Original Plans & Specifications, as well as Company Standards.Detail-Oriented & Budget Consciousness.Knowledge of Proper Material Take-Off'sStrong Understanding of "Scope of Work/Project", and ability to break it down for Project Coordinators and HomeownersStrong Communication, Leadership, Time Management, Problem Solving, Risk Management, Technical, & Negotiation SkillsCustomer Relations, and Ability to Discuss Project Processes with Customers.Ensure that all issues are resolved and the most efficient and cost effective way to ensure customer satisfactionDiagnosing and solving issues when a customer has a complaint or is not satisfiedDiagnosing, handling and solving issues that may arise throughout an installationAbility to Service any Warranty Work in respective Product FieldAbility to Manage Multiple Projects SimultaneouslyOversee all aspects of Projects, from Implementation to Completion.Allocate Resources for Assigned ProjectsAbility to lift 75+ pounds.Required Education and ExperienceHigh School Diploma or GED required - Secondary education preferredMust have 2+ years experience of Roofing, Siding, Window, & Door install experienceMust provide Portfolio of work performed and managedA polished and professional demeanorSelf motivation and disciplineAn ambitious and competitive natureExcellent communication, organizational and interpersonal skillsResourceful problem solving abilitiesHighly evolved customer service skillsA personality and skill set that is scalable- We're looking for someone with promotion and managerial potential as the department and company growsTop notch customer service skillsCarpentry experience a plusBenefitsMedical, Vision and Dental insurance401(k) Matched by HomeStarPaid vacation and holidaysMaternity/Paternity leaveIncome range: $50,000-$70,000

Keywords: HomeStar Remodeling, Wilmington , Construction Project Manager/ Service Technician, Executive , Wilmington, Delaware

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