Customer Success Manager (Granulate)
Company: Intel
Location: Dover
Posted on: January 26, 2023
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Job Description:
**Job Description**Granulate is on a mission to help companies
scale by removing the compute cost pain and overcoming performance
challenges. We're developing the world's first autonomous,
continuous workload optimization solution, enabling immediate
application performance improvements and reduced infrastructure
costs by up to 63 - with no code changes required.Our team is
growing and looking for a Customer Success Manager to join us.The
Customer Success Manager will serve as a strategic partner for our
managed customers, leading Granulate' s expansion motions including
deployment and activation batches planning, business and technical
consulting, presenting the Granulate value in a clear cohesive
manner, and defining custom requirements for managed customers.The
Customer Success Manager is the customer voice within the
organization and should also be able to provide insights on
client-to-business interactions, improve customer experience
through product support, and handle customer complaints and
requests.The Customer Success Manager will be responsible, but not
limited to:+ Partner with sales executives to plan, prepare and
execute strategic deals in complex sales cycles.+ Be our customer's
most trusted advisor by realizing Granulite's value propositions
and platform capabilities to achieve their business outcomes.+ Own
the technical installation, validation, and benchmark analysis
phases of the sales cycle and provide a proactive approach to
showcasing customers Granulate' s value.+ Create and deliver
powerful presentations and demos that clearly communicate the
uniqueness of the value proposition.+ Maintain a deep understanding
of the relevant technologies.+ Work closely with the Product teams
to understand and influence the product development roadmap and be
willing to translate that roadmap into language that can be
understood by clients and prospects.The ideal candidate will
demonstrate:+ Must be a self-starter comfortable working in a
start-up environment.+ Ability to clearly organize and convey
complex data-based concepts and insights in an easy-to- understand
manner.+ Extremely detail-oriented and well-organized, comfortable
working independently, and have the technical ad attitude to learn
new technical concepts.+ Great team player, enabling his peers to
succeed.+ Comfortable working with the east coast time zone.This is
a 100% virtual position. This position is not eligible for Intel
immigration sponsorship.**Qualifications**You must possess the
below minimum qualifications to be initially considered for this
position. Preferred qualifications are in addition to the minimum
requirements and are considered a plus factor in identifying top
candidates.**_Minimum Requirements:_**The candidate must have a
Bachelor's degree in Business Administration, Communication or
related field.5+ years of experience in the following areas:+
Customer Success Manager, Technical Support or Pre-Sale position.2+
years of experience in SaaS industry**_Preferred Requirements:_**2+
years of experience working with Linux-based infrastructure**Inside
this Business Group**The Data Center & Artificial Intelligence
Group (DCAI) is at the heart of Intel's transformation from a PC
company to a company that runs the cloud and billions of smart,
connected computing devices. The data center is the underpinning
for every data-driven service, from artificial intelligence to 5G
to high-performance computing, and DCG delivers the products and
technologies-spanning software, processors, storage, I/O, and
networking solutions-that fuel cloud, communications, enterprise,
and government data centers around the world.**Covid
Statement**Intel strongly encourages employees to be vaccinated
against COVID-19. Intel aligns to federal, state, and local laws
and as a contractor to the U.S. Government is subject to government
mandates that may be issued. Intel policies for COVID-19 including
guidance about testing and vaccination are subject to change over
time.**Posting Statement**All qualified applicants will receive
consideration for employment without regard to race, color,
religion, religious creed, sex, national origin, ancestry, age,
physical or mental disability, medical condition, genetic
information, military and veteran status, marital status,
pregnancy, gender, gender expression, gender identity, sexual
orientation, or any other characteristic protected by local law,
regulation, or ordinance.**Benefits**We offer a total compensation
package that ranks among the best in the industry. It consists of
competitive pay, stock, bonuses, as well as, benefit programs which
include health, retirement, and vacation. Find more information
about all of our Amazing Benefits here:
https://www.intel.com/content/www/us/en/jobs/benefits.htmlAnnual
Salary Range for jobs which could be performed in US, Colorado, New
York, Washington, California: $102,120.00-$169,020.00*Salary range
dependent on a number of factors including location and
experience**Working Model**This role will be eligible for our
hybrid work model which allows employees to split their time
between working on-site at their assigned Intel site and off-site.
**In certain circumstances the work model may change to accommodate
business needs.**
Keywords: Intel, Wilmington , Customer Success Manager (Granulate), Executive , Dover, Delaware
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