Quality Manager

Company: ILC Dover LP
Location: Frederica
Posted on: January 27, 2023

Job Description:

ILC Dover is a world leader in the innovative design and production of engineered products employing high-performance flexible materials. Since 1947, we have provided engineered solutions to complex customer problems. Initially known for the production of space suits for NASA, we leverage our vast materials, engineering, process, and design experience to create high performance systems for a wide range of industries. ILC Dover is a portfolio company of New Mountain Capital, which acquired the company in February 2020.
Recognized globally for our flexible containment solutions, ILC Dover serves customers in a diverse range of industries, including pharmaceutical and biopharmaceutical manufacturing, personal care, food and beverage, chemical, aerospace, healthcare and government agencies. ILC Dover's visionary solutions improve efficiency, safeguard workers and product, and prevent disasters. For more information visit ILCDover.com and follow us on LinkedIn .
Job Summary:
The Product Quality Manager is responsible for supporting brand protection/risk identification and reduction activities, improving process efficiency/cost containment and supporting sales and operational activities throughout the organization. This position uses data-driven-decision making, quality principles, tools and key metrics to drive culture of quality (CoQ) and results-oriented improvements throughout the organization.
The Product Quality Manager leads cross-functional initiatives and teams to develop and improve organizational processes and both internal and external customer satisfaction. This position leads and develops direct reports and cross-functional team members where applicable. The Product Quality Manager combines expertise in Continuous Improvement, quality management principles, tools and techniques with high levels of business acumen to develop people, processes and associated metrics for the improvement of the business. This position is responsible for the improvement and maintenance of the quality management system (QMS).
*Essential Job Responsibilities:
Leads, develops and continually upgrades skills and abilities of team.
Works Globally and across functions to align process and solutions
Uses structured methods such as six sigma to drive quality and cross-functional improvement initiatives to process and metrics
Introduces culture and drive the use data to rapidly identify opportunities for improvement and root cause.
Promulgates culture of quality throughout the organization through interactions, teaching and by example
Identifies, supports and may lead brand protection and risk mitigation activities companywide
Supports sales and operational directives
Demonstrates both a process approach and data driven decision making/metric skills to systematically and objectively improve company performance
Actively manages the QMS to balance gain/capture of improvements with agility and lack of bureaucracy and waste
* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Qualifications: (Required)
Bachelors or equivalent degree program in Engineering or one of the Physical Sciences; plus, at least 7 years' experience within a quality or manufacturing environment.
Proven successful ability in the following areas: Customer focused
Leadership and development of direct reports
Influence without Authority
Internal relationship-building cross-functionally
Technical / Professional / Industry Knowledge within automotive, aerospace or pharmaceutical environment
Persuasive communicator
Green Belt certified
Development of systems, processes and metrics
Track record of driving change

Qualifications (Advantages)
C ertified Six Sigma Black Belt
Experience within a large multinational manufacturing organization
Working knowledge of statistical process control
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals. The employee is frequently exposed to work near moving mechanical, pneumatic, hydraulic, or pressurized parts. The noise level in the work environment is usually moderate.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is regularly required to stand. The employee is frequently required to walk; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl and taste or smell. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Color vision, Peripheral vision and Depth perception.
As an Equal Opportunity Employer, ILC Dover is committed to a diverse workforce. We offer competitive benefits including medical, dental, life insurance, 401(k), PTO, and more.
Background Check & Drug Screening Required
E-Verify Used
EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

PI202020492

Keywords: ILC Dover LP, Wilmington , Quality Manager, Executive , Frederica, Delaware