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Director of Nutrition Services

Company: Penn Medicine
Location: West Chester
Posted on: May 26, 2023

Job Description:

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

  • Under the direction of the VP of Support Services, the Director of Nutrition Services is responsible for planning, organizing, developing, controlling and directing the overall operation of Nutrition Services. The department encompasses all patient services, catering services and retail operations at Chester County Hospital, the Caf-- at Fern Hill and the Caf-- at Jennersville. Operations are in accordance with all standards set by regulatory agencies and guidelines established by Chester County Hospital. Supervises and coaches the department management team on a daily basis to ensure that quality food service and nutritional care is provided at all times.


    • This role administers and coordinates the functions and staff in areas to include: Patient Nutrition Services, Visitor and Staff Cafes, Catering Foodservice Needs, Meeting Room Assignments and Vending Refreshment Services. This position is responsible for approximately 50 FTE's.

    • This position is responsible for the preparation and maintenance of the operating and capital budget in the amount of $3,000,000 and $1,000,000 in retail.

    • This role establishes, identifies, and ensures systems and standards to promote patient and customer safety and also safe practices for delivering patient care. The role manages all caf-- sales systems, including payroll deductions, patient information/food production/inventory control system, and sanitation quality assurance system.

    • This position analyzes department performance in relation to established goals, implements change to effect continual improvement in services provided, and ensures compliance with all internal and external standards as well as regulatory and legal requirements. Ensures department is in constant compliance with Joint Commission, State and Federal regulatory agencies. Monitors Press Ganey Survey results and develops action plans as well as acknowledges positive results. Benchmarks the department for KPI against a recognized data base, ie: AHF or US Foods Baseline.

    • This position is a member of the following hospital committees: Patient Experience, Awards and Recognition, Recycling, Corporate Wellness.

    • Active participation is encouraged for member in a professional/educational organization such as: The Academy of Nutrition & Dietetics, Association of Healthcare Food Service or Association of Nutrition & Food Service Professionals.


      • CFP ServSafe Food Protection (Required)

      • Cert Food Manager (Required)

        Education or Equivalent Experience:

        • Bachelor of Arts or Science (Required)

        • Dietetic/Food Management or Business related degree. 5+ years Established knowledge of institutional kitchen equipment such as, patient/inventory/production systems.

        • Master of Arts or Science

        • Dietetic/Food Management or Business related degree.

          We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.
          Live Your Life's Work
          We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.
          REQNUMBER: UPHS-INFOR-176827

Keywords: Penn Medicine, Wilmington , Director of Nutrition Services, Executive , West Chester, Delaware

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