Vice President, Acquisition Offers & Capabilities - Product Manager

Company: American Association of People with Disabilities
Location: Wilmington
Posted on: May 28, 2023

Job Description:

Vice President, Acquisition Offers & Capabilities - Product Manager Vice President, Digital Products - Acquisition Offers & Capabilities - Product ManagerChase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools, and universities. Chase is undertaking an digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the utilization of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and enable Chase to deliver the highly personalized, real-time experiences that customers increasingly expect.The Role:Chase is seeking a highly ambitious and collaborative Digital Product Manager to grow our Digital Acquisition Offers experiences to the next level by leveraging and building upon current acquisition capabilities and distribution channels, with a specific focus on building out and showing relevant, timely, and consistent offer experiences for our customers in the channels they prefer to shop in.In this role, you will work within an area product team that will collaborate with both internal business and technology partners and external partners to build and deliver to market personalized acquisition offers that meet the needs of our customers and support acquisition growth strategies. This role will be responsible for defining and maintaining a roadmap and prioritized product backlog of both new and existing products and working with several cross-functional teams and systems to deliver new and/or expanded capabilities.The candidate understands the broader digital financial services landscape and can identify and tangibly bring to life the evolution of the digital shopping experience. A comprehensive understanding of product management and its specific role as the end-to-end owner is critical. Candidates should have excellent written and oral communication skills, a sense of purpose and urgency in delivering a successful product, be technically knowledgeable to translate into business requirements, have interpersonal skills, as well as a passion for digital financial services. This role will specifically require a deep sense of teamwork and a walls-down approach to succeed. No egos allowed. The candidate will be a strategic thinker and a go-getter who organically looks at processes and problems with a sleeves-rolled-up mentality to collaboratively solve them with a large village of partners around them. Job Responsibilities:

• Serve as the Digital Product Manager of key areas within the Card Acquisition Offers acquisition space
• Identify gaps, improve customer experience with offers presentment, reduce the time to market, and improve the card applications conversion rate by providing a superior customer experience
• Work with different internal teams to identify the solution to increase the offer eligible population
• Work and partner within an Agile Product team to maintain a robust backlog and offer acquisition-related requirements with ultimate responsibility for successful end-to-end delivery
• Identify ongoing needs, gaps, optimizations, and future opportunities for the product and capabilities needed for the effective evolution of digital shopping experience for our customers
• Take the lead on developing and tracking down solutions that work for the broader organization vs. singular-minded for each initiative
• Be the master of JIRA, Roadmap, and Backlog, and have a passion for owning the end-to-end experience in a complex area that spans several areas within the acquisition space Required Qualifications, Capabilities, and Skills:
  • At least 5 years' experience as a product owner/product manager as well as a record of personal leadership.
  • Experience working with cross-functional partners daily and leveraging those relationships for excellent work products; particularly in partnership with risk and technology partners
  • Expertise and comfortability building out and owning a roadmap, backlog, and full end-to-end execution - overall comfort and adherence to Agility principles;
  • Ability to articulate complex concepts clearly to varied audiences
  • Inclusive leadership skills with the ability to collaborate across various groups and regions Preferred Qualifications, Capabilities, and Skills:
    • Experience working in financial services, retail banking, acquisition, digital products, online and mobile platforms, etc.
    • Ability to manage delivery timelines and calmness under pressure;
    • Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery
      Keyword: card%20servicesVice President, Digital Products - Acquisition Offers & Capabilities - Product ManagerChase is the neighborhood bank for thousands of communities across the country. Chase serves approximately one out of every six Americans through more than 5,600 bank branches; 19,000 mortgage offices; online and mobile banking; as well as relationships with auto dealerships, schools, and universities. Chase is undertaking an digital transformation agenda, which builds on the success of the current mobile and online service offerings. Chase is investing in innovative ways to deepen customer engagement and profitability through the utilization of digital channels. The ambition is to position Chase as the undisputed leader in digital financial services and enable Chase to deliver the highly personalized, real-time experiences that customers increasingly expect.The Role:Chase is seeking a highly ambitious and collaborative Digital Product Manager to grow our Digital Acquisition Offers experiences to the next level by leveraging and building upon current acquisition capabilities and distribution channels, with a specific focus on building out and showing relevant, timely, and consistent offer experiences for our customers in the channels they prefer to shop in.In this role, you will work within an area product team that will collaborate with both internal business and technology partners and external partners to build and deliver to market personalized acquisition offers that meet the needs of our customers and support acquisition growth strategies. This role will be responsible for defining and maintaining a roadmap and prioritized product backlog of both new and existing products and working with several cross-functional teams and systems to deliver new and/or expanded capabilities.The candidate understands the broader digital financial services landscape and can identify and tangibly bring to life the evolution of the digital shopping experience. A comprehensive understanding of product management and its specific role as the end-to-end owner is critical. Candidates should have excellent written and oral communication skills, a sense of purpose and urgency in delivering a successful product, be technically knowledgeable to translate into business requirements, have interpersonal skills, as well as a passion for digital financial services. This role will specifically require a deep sense of teamwork and a walls-down approach to succeed. No egos allowed. The candidate will be a strategic thinker and a go-getter who organically looks at processes and problems with a sleeves-rolled-up mentality to collaboratively solve them with a large village of partners around them. Job Responsibilities:
      • Serve as the Digital Product Manager of key areas within the Card Acquisition Offers acquisition space
      • Identify gaps, improve customer experience with offers presentment, reduce the time to market, and improve the card applications conversion rate by providing a superior customer experience
      • Work with different internal teams to identify the solution to increase the offer eligible population
      • Work and partner within an Agile Product team to maintain a robust backlog and offer acquisition-related requirements with ultimate responsibility for successful end-to-end delivery
      • Identify ongoing needs, gaps, optimizations, and future opportunities for the product and capabilities needed for the effective evolution of digital shopping experience for our customers
      • Take the lead on developing and tracking down solutions that work for the broader organization vs. singular-minded for each initiative
      • Be the master of JIRA, Roadmap, and Backlog, and have a passion for owning the end-to-end experience in a complex area that spans several areas within the acquisition space Required Qualifications, Capabilities, and Skills:
        • At least 5 years' experience as a product owner/product manager as well as a record of personal leadership.
        • Experience working with cross-functional partners daily and leveraging those relationships for excellent work products; particularly in partnership with risk and technology partners
        • Expertise and comfortability building out and owning a roadmap, backlog, and full end-to-end execution - overall comfort and adherence to Agility principles;
        • Ability to articulate complex concepts clearly to varied audiences
        • Inclusive leadership skills with the ability to collaborate across various groups and regions Preferred Qualifications, Capabilities, and Skills:
          • Experience working in financial services, retail banking, acquisition, digital products, online and mobile platforms, etc.
          • Ability to manage delivery timelines and calmness under pressure;
          • Ability to prioritize a large book of work, meetings, team dynamics, and overall delivery
            Keyword: card%20services

Keywords: American Association of People with Disabilities, Wilmington , Vice President, Acquisition Offers & Capabilities - Product Manager, Executive , Wilmington, Delaware