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Retail Store Manager

Company: iMobile
Location: Wilmington
Posted on: September 13, 2019

Job Description:

------------------ Responsible for day to day operations ------------------ Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews ------------------ Hold team accountable for production and quality ------------------ Coordinate sales promos and merchandising ------------------ Fully knowledgeable on all retail systems and procedures ------------------ Conduct ongoing recruiting and hiring of retail store team members ------------------ Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction ------------------ Manage staffing levels and create schedules that support customer service and daily operations within budget ------------------ Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines ------------------ Deliver consistently balanced results, drives for financial performance both "top & bottom line" ------------------ Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals ------------------ Maintain cash control and reviews all sales discrepancies ------------------ Monitor inventory in/out on a daily basis ------------------ Compute weekly sales reports for management Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc. when needed

Retail Store Manager Requirements:---- ------------------ Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products ------------------ Must have prior sales experience, preferably in wireless ------------------ Experience in an environment requiring multi-tasking ------------------ Experience in improving customer service, teaching customers about products, improving ------------------ inventory system efficiency, and/or improving processes is essential ------------------ Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a "whatever it takes" mentality ------------------ Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations ------------------ A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check--

Keywords: iMobile, Wilmington , Retail Store Manager, Executive , Wilmington, Delaware

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