Community Navigator/ Health Insurance Enrollment Specialist
Company: Westside Family Healthcare Inc
Location: Bear
Posted on: May 15, 2022
Job Description:
Description:
Join the Westside Team of Healthcare Professionals! We need you to
help our community members navigate the world of health insurance
coverage!Sign-on Bonus given! Westside Family Healthcare is a
community-minded group of health centers located throughout
Delaware. We opened our doors in 1988 and have maintained our
status as a Federally Qualified Health Center since 1994. We are a
Joint Commission accredited health center and have been certified
as a Primary Care Medical Home. WORKING AT WESTSIDE MEANS WORKING
IN A PRIMARY CARE MEDICAL HOME.A Primary Care Medical Home is not a
special building. It is a way to provide healthcare that puts the
patient at the center of health care decision-making. As a
community health center, Westside Family Healthcare provides care
for everyone who walks through our doors, regardless of ability to
pay, immigration or citizenship status, national origin, religion,
race, ethnicity, gender identity, or sexual orientation.Community
Navigators remove barriers to healthcare by connecting uninsured
people, who reside in Delaware (consumers), to programs that make
healthcare more affordable. They work in the community to provide
education about affordable health care coverage options through
one-on-one interactions and outreach events, and provide assistance
with the application and enrollment process for State and Federal
insurance affordability programs. These programs include Medicaid,
Children's Health Insurance Program (CHIP), the Health Insurance
Marketplace (Marketplace), Health Care Connection (HCC), and
Screening for Life (SFL). Community Navigators are also responsible
for connecting members of the community to a medical home. CORE
RESPONSIBILITIES
- Successfully complete online Navigator certification during the
initial training period, and maintain annually thereafter.
- Continuously comply with all required Navigator duties as
outlined by CMS.
- Protect personally identifiable information (PII) to ensure
that confidentiality is maintained in accordance with HIPAA
regulations.
- Develop an individual work plan that outlines personal outreach
activity and enrollment goals. Prepare checklists that assist you
to reach these goals.
- Establish a professional relationship and work cooperatively
with community partners. Identify opportunities to create a
referral system with them.
- Conduct health insurance literacy education/presentations and
sessions regarding the importance of primary and preventative care
at community-based organization events and during one-on-one
interactions with consumers. Distribute written educational
materials at outreach events and other public locations.
- Assist Delaware residents with the completion of applications
for Marketplace, Medicaid, HCC and SFL, as applicable.
- Complete timely, detailed reports for all consumer activities
and outreach events.
- Develop extensive knowledge of health care resources available
in the community.
- Attend all required meetings and trainings..
Requirements:
MINIMUM OBJECTIVE QUALIFICATIONS
- High school diploma or GED
- Six months or more of experience using Microsoft Office
software suite (Word, Excel, Outlook)
- Fluency in written and spoken English and Spanish or Haitian
Creole, or English and another language spoken by a majority of our
patient population
- Valid driver's license, reliable transportation which can fit
outreach materials (such as tent, folding table, chair, and
flyers), and ability to travel independently between work
locations, including outreach events
- Ability to lift at least 35 pounds
- Willingness to work evenings and/or weekends, as needed
- Willingness to deliver presentations at public events
- Willingness to submit to a criminal background check in
accordance with state and federal requirements (past offenses
appearing in background check results will not automatically
exclude applicants from consideration; criminal history will be
evaluated on a case-by-case basis)PREFERRED OBJECTIVE
QUALIFICATIONS
- Associate's or Bachelor's degree
- Teaching and/or public speaking experience
- Two or more years working in healthcare or community support
programs
- Case management experienceOTHER INFORMATIONImportant personal
characteristics for this position include self-control, integrity,
dependability, attention to detail, independence, adaptability,
flexibility, stress tolerance, excellent people and communications
skills (both verbal and written), and a genuine concern for others
while maintaining the ability to uphold professional boundaries.
The work environment is varied, and includes primary healthcare
clinical sites, administrative office locations, and public
settings. This is a full-time position (40 hours per week). Hours
of work are varied and may include morning, afternoon, evening, and
weekend hours. This position has no supervisory responsibilities.
The FLSA classification of this position is non-exempt.PM22
Keywords: Westside Family Healthcare Inc, Wilmington , Community Navigator/ Health Insurance Enrollment Specialist, Healthcare , Bear, Delaware
Didn't find what you're looking for? Search again!
Loading more jobs...