Medical Receptionist / Optical Coordinator

Company: Simon Eye Associates
Location: Middletown
Posted on: August 6, 2022

Job Description:

Job Description Simon Eye and Center for Advanced Eye Care are partner practices with a combined 27 Optometrists, 8 Ophthalmologists, and 150 staff serving patients across the state of Delaware and in Pennsylvania with locations in West Chester and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist/Optical Coordinator , you will have the ability to check-in patients for appointments and dispense frames to patients while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye. What You---ll Do: Accurately enter and communicate patient charges Collect co-payments from patients as required by insurance guidelines Review registration information on file, verify insurance plan information Update and maintain patient insurance and demographic information Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Dispense frames to patients Perform frame adjustments and repairs for patients Ensure an adequate amount of optical supplies are available each day Contact patients when there are delays for their eyewear orders Schedule patient appointments Communicate with providers and staff throughout daily events What You---ll Need: At least 2 years of experience providing exceptional customer service, preferably in a fast-paced medical environment Ability to understand and communicate patient insurance information in a clear and professional manner Meticulous attention to detail Ability multi-task; to work quickly and accurately while maintaining a positive patient experience Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades Powered by JazzHR tFowdehVAG

Keywords: Simon Eye Associates, Wilmington , Medical Receptionist / Optical Coordinator, Healthcare , Middletown, Delaware