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Customer Service Agent

Company: Jeff D'Ambrosio Dodge Chrysler Jeep
Location: Downingtown
Posted on: May 15, 2022

Job Description:

Job DescriptionAutomotive BDC RepresentativeAre you good with people and love talking on the phone? Can you talk and type at the same time? Well, join the BDC and Internet Sales team at Jeff D'Ambrosio Chrysler Jeep Ram in Downingtown, PA. We are looking to expand our top-rated Internet Sales BDC team with the most energetic and helpful people.Applicants must be process oriented, possess excellent organizational skills and have strong written and verbal communication skills. Prior Sales, BDC, call center or automotive experience a plus but not necessary.Benefits

  • Medical Insurance
  • Dental
  • 401K
  • In-House Sales TrainingResponsibilities
    • Set appointments via phone, live chat and email
    • Making and receiving calls and text messages with customers looking for vehicles
    • Monitor internet inquires for new and used vehicles provided timely responses
    • Respond to all automotive shopper inquiries in a timely and accurate manner via phone and email
    • Consult automotive shoppers to determine their needs and wants
    • Daily follow up with automotive shoppers and profile loggingRequirements
      • Highly efficient working on the computer
      • Great attitude
      • Excellent typing and computer skills
      • Comfortable working well in a team environment
      • Motivated by performance and enjoy working in a fast-paced setting
      • Must be willing to submit to a drug screen prior to employmentWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Keywords: Jeff D'Ambrosio Dodge Chrysler Jeep, Wilmington , Customer Service Agent, Hospitality & Tourism , Downingtown, Delaware

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