Catering/Marketing Lead
Company: Chick-fil-A Lionville
Location: Exton
Posted on: May 15, 2022
Job Description:
Job DescriptionThe Catering/Marketing Lead oversees all aspects
of Catering and Marketing for CFA Lionville. Responsibilities
include creating a strategic marketing plan, building long term
guest and community relationships, planning marketing and community
events, leveraging all avenues of social media, ensuring the
restaurant is on brand by being a brand ambassador, working closely
with operations and kitchen staff to ensure the Restaurant has all
food and paper goods needed to prepare upcoming catering orders and
deliveries, and utilization of various marketing and profit
generating procedures.The Catering and Marketing Director
exemplifies the actions, decision-making skills and
responsibilities to complement our existing leadership team and
promote One Vision and Our Mission. This individual must be
energized by a quick-paced environment and possess a servant-like
mindset as well as a willingness to grow, accept feedback, and
mentor others. Expectations:
- Execute our Vision of creating a REMARKable dining and
employment experience.
- Prioritize a culture of care for our team members and
guests.
- Maintain a commitment to personal growth and development.
- Observe, support, teach, model, measure and provide feedback on
every aspect of the current Marketing Strategy.
- Lead execution of our current marketing strategy.
- Maintain a high level of Quality & Customer Experience
- Work closely with Executive Director to develop continuous
improvement plans for
- Sales & Brand Growth.
- Work closely with the Executive Director to develop and
implement strategies to grow customer count, check average, and
outside sales.
- Support Operator in the execution of a strategic marketing
plan.
- Cultivate an environment that leverages our Winning Hearts
Every Day Strategy.
- Use our known marketing and operational strengths and
opportunities to grow sales and brand recognition.
- Seek and develop strategic marketing to build emotional
connections that enhance brand awareness.
- Cultivate an atmosphere of heightened brand awareness and CFA
Anywhere within our local area.
- Work closely with operations and kitchen staff to ensure the
Restaurant has all food and paper goods needed to prepare upcoming
catering orders.
- Ensure the catering equipment and catering area in the
Restaurant are clean and organized.
- Create and maintain documentation around all Restaurant
catering procedures. Create a training program for new Team Leaders
and all Team Members involved in catering.
- Continuously evaluate all Customer experiences, and create a
culture of continuous improvement and communicate operational
improvement ideas to the Executive Director.
- Be an ambassador for the brand by building relationships with
local community members.
- Maintain and continue to grow existing catering relationships
(e.g., surprise a guest at work with his or her favorite
Chick-fil-A menu item, mail a handwritten thank-you note thanking a
guest for his or her partnership with Chick-fil-A).
- Distribute marketing materials to potential catering Customers
to build awareness of Chick-fil-A Catering.Benefits include:
- Closed Sunday - All Chick-fil-A restaurants are closed on
Sunday allowing you to spend time with your family and
friends.
- Local Ownership - Each Chick-fil-A restaurant is individually
franchised and operated by a member of a local community.
- Complimentary meal with every shift.
- Health insurance (employer sponsored) for full-time
- 1st Set of uniforms and shoes provided.
- Competitive wage - We provide a fair living wage to every
employee.
- Company Sponsored Health Insurance (options for Dental and
Vision) for Full-time employees.
- Employee Referral Program
- Opportunities for a path to growth and advancement
- Flexibility and work/life balance are necessary for
success!
- Tuition Reduction Network
- College Scholarships Available If you are a dedicated worker
looking for a challenging and rewarding career in a fast-paced
environment, while being a part of something amazing, WE want
YOU!!! Apply today!
Keywords: Chick-fil-A Lionville, Wilmington , Catering/Marketing Lead, Hospitality & Tourism , Exton, Delaware
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