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Restaurant General Manager

Company: Method Co.
Location: Wilmington
Posted on: June 24, 2022

Job Description:

Job Description Join the experience as we are seeking a Restaurant General Manager. The restaurant design have been melded with design features and fixtures from local makers that reflect the building's original era, features a dining room adorned with warm wood accents, plush upholstered banquets, an illuminating ceiling design, and features an open kitchen showcasing a wood-fired oven & grill focusing on Italian-influenced, wood-fired cuisine that emphasizes the smokiness and char of the wood burning oven & grill. Serving a casual, yet sophisticated & seasonally driven menu, The Quoin is helmed by esteemed chef Jim Burke.The Restaurant General Manager is an experienced service industry professionals who oversees both the FOH and BOH operations of a multi-unit, large-scale establishment, such as full-service hotels. The position includes a long list of responsibilities that covers both restaurant and hotel operations, all of which serve to enhance and influence the overall guest experience with the highest level of hospitality while maintaining compliance with company practices, cost projections, and mission statements. You will be responsible for ensuring the quality of foods and services to maintain the guests' overall satisfaction on their dining and hotel experience. TheRestaurant General Manager is expected to manage menu selections, analyzing current food trends to meet guests' demands, understand the room revenue and projections, and works with finance department to maximize occupancy. They will handle budget allocation, negotiating with reliable suppliers for high-quality materials and ingredients for minimal costs, focus on growing cash flow, lead projects and property operations.The ideal candidate must have excellent communication, business, interpersonal, organizational, time management and motivational skills, and the ability to multitask and think quickly when under pressure. A hands-on management style coupled with the ability to delegate, create an increase in manager productivity, collaboration, quality, and profitability is what will allow the Restaurant General Manager to succeed. Driving team improvement should be foundational drivers as well to their management style.PROFESSIONAL EXPERTISE • Operational Cost Controls • Microsoft Word, Excel• Budgeting • Facility Maintenance • Forecasting Strategic Initiative • Business Development• Guest Relations • Cost Reconciliation• P&L Accountability • Marketing & Strategic Analysis • HR Practices • Menu Development • Hiring, Training & Development • Financial Analysis & Reporting• Special Events Management • Strong Computer, Math & Writing SkillsDUTIES AND RESPONSIBILITIES

  • Achievement of budgeted food sales, beverage sales, labor costs and profitability.
  • Completion of daily, weekly and monthly sales reports.
  • Completion of Customer Follow-up calls on a timely basis.
  • Timely analysis of Food & Beverage and Hotel Room Prices in relation to competition.
  • Accountable for client engagement, external partners, strategic direction and contract relationships across the property portfolio.
  • Build cross functional teams with exemplary communication, functional skills and full accountability while maintaining a customer focus priority.
  • Launch and support development and opening of additional restaurant concepts and/or additional lines of revenue within the business.
  • Coordinated all financial planning, oversaw accounts payable, accounts receivable and invoicing
  • Participation and input towards F&B & Hotel Marketing activities.
  • Entertainment of potential and existing customers.
  • Collaboration with marketing dept. of Sales Promotions & Mailings.
  • Quality of Hotel and Food & Beverage services and department phone handling.
  • Competitive analysis every six months by calling competition and gathering data such as banquet kits, room rental rates, etc.
  • Work with the Chef, Assistant Director of Food & Beverage and Food & Beverage Managers to ensure all arrangements and details are dealt with.
  • Handle all Food & Beverage inquiries and ensure timely follow up on the same business day.REQUIREMENTS
    • Ensuring that services meet customer specifications.
    • Staff professional attitude and proper meeting Company appearance and uniform standards.
    • Teamwork-Relations with co-workers and management.
    • Responsible for overseeing all scheduling within the department.
    • Completion of monthly inventory.
    • Building and hiring of operational teams.
    • Development and maintenance of all department control procedures.
    • Supervision of daily paper flow including Proposals, and Function Contracts.
    • Directly responsible for large function billings and overseeing medium/small function billings with particular regard to accuracy and timeliness.
    • Attendance and participation at weekly F & B meeting and Department Head meeting.
    • Development and maintenance of department manuals.
    • Supervision of weekly payroll input.
    • Assure the maintenance of bar control policies.
    • Must have a complete knowledge of Fire Procedures.
    • All other duties as directed by Executive Directors and Director of Operations.Method owns and operates high quality restaurants and hospitality projects in several markets around the country. These complex projects offer Method-owned boutique hotels, cafés and restaurants and state-of-the-art amenities. Method operates with hospitality in mind and customer satisfaction as our goal utilizing a hands-on, detail-oriented philosophy. Method's projects have been featured in national, regional, trade and local press including The New York Times, The Wall Street Journal, Forbes, The Philadelphia Inquirer, Conde Nast Traveler, Bon Appetite, dwell, Monacle, USA Today and more.

Keywords: Method Co., Wilmington , Restaurant General Manager, Hospitality & Tourism , Wilmington, Delaware

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