CUSTOMER SERVICE REPRESENTATIVE

Company: ACS Solutions
Location: Wilmington
Posted on: September 24, 2022

Job Description:

CUSTOMER SERVICE REPRESENTATIVES REQUIRED URGENTLY We are looking for a Customer Care, Call Center Representatives that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues and inquiries with proper training provided. Must Haves/Qualifications:

• Experience in customer service facing role in a corporate environment.
• Strong attention to detail, strong verbal communication, handle fast paced environment. Customer Service RepresentativeLocation: Wilmington, DE Duration: Temp to PermPay Rate: $20.00/hrTraining Schedule: Mon-Fri 9 am to 5:30 pmWork Schedules Available: Between 8 AM - 8 PM (8 hrs/day, Monday-Friday) Training will be onsite. Post-training the team will follow Call Center hybrid model in line with company requirements Provides quality customer service and support to customers on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs less complex operational tasks in a product or functional area, including processing, balancing, settling and servicing all types of security transactions. Responds to customer inquiries. Investigates and corrects errors in customer accounts and statements. Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. Familiarity with MS Office required. Job Requirements: Must Haves/Qualifications:
  • Experience in customer service facing role in a corporate environment.
  • Strong attention to detail, strong verbal communication, handle fast paced environment.

Keywords: ACS Solutions, Wilmington , CUSTOMER SERVICE REPRESENTATIVE, Hospitality & Tourism , Wilmington, Delaware