General Manager
Company: Playa Bowls
Location: Gaithersburg
Posted on: January 20, 2026
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Job Description:
Job Description Job Description Who We Are: Playa Bowls is New
Jersey’s Original Acai Shop™, and our mission is to bring super
fruit bowls to the masses using only the freshest, highest quality
ingredients while providing a fantastic in-store brand experience.
What began as a pair of blenders, a patio table, and a fridge has
flourished into a 200-unit operator and franchisor of the leading
fast casual restaurant concept. What We Offer: Competitive pay: We
offer competitive base pay and a great bonus program! Employee
Benefits: We offer Vision, Dental, and Health benefits and a 401(k)
Advancement Opportunity: Our Playa Bowls training program will
allow you to develop your skills and grow in your career! Fun
Environment: We are always dancing, smiling & having lots of fun!
Playa Discounts: Free food on each shift and 30% off when not
working! Who You Are: You’re a positive and enthusiastic
people-person, who may just so happen to have a passion for fruit,
superfoods, and all things healthy! As the General Manager, you
will be doing a variety of tasks include interviewing, hiring, and
training employees; planning, assigning, and directing work;
appraising performance; rewarding and disciplining employees;
addressing complaints and resolving problems. If you enjoy
fast-paced environments, career growth, entrepreneurial thinking,
innovation, and an occasional silly food pun, we want you! What
You’ll Do: • Check products to ensure consistency, palatability,
and flavor conformity. • Investigate and resolve complaints
regarding food quality, service, and accommodations. • Schedule and
receive food and beverage deliveries, checking delivery contents to
verify product quality and quantity. • Monitor food preparation
methods, portion sizes, and garnishing and presentation of food to
ensure that food is prepared and presented up to Company standards.
• Monitor budgets and timesheets. • Schedule staff hours utilizing
appropriate systems/software and assign duties to ensure economical
use of food and timely preparation. • Monitor compliance with
health and fire regulations regarding food preparation and serving
and building maintenance in lodging and dining facilities. • Keep
records required by government agencies regarding sanitation, and
food subsidies when appropriate. • Establish and evaluate standards
for personnel performance and customer service. • Review work
procedures and operational issues to determine ways to improve
service, performance, or safety. • Perform some food preparation or
service tasks such as clearing tables, re-stocking, and serving
food and beverages when necessary. • Maintain food and equipment
inventories and keep periodic inventory records. • Organize and
direct worker training programs, resolve personnel matters, hire
new staff, and evaluate employee performance in dining facilities.
• Order and purchase equipment and supplies. • Assess staffing
needs, and recruit staff using ADP Recruitment platform. • Arrange
for equipment maintenance and repairs and coordinate a variety of
services such as waste removal and pest control. • Utilize point of
sale cash register. Count money and make bank deposits. • Fill out
business or government forms, maintain records, reports, files and
safety reports. • Adhere to Company opening and closing procedures
and maintain accompanying records. What You’ll Bring: • Customer
Service - Knowledge of principles and processes for providing
customer service. This includes customer needs assessment, meeting
quality standards for services, and evaluation of customer
satisfaction. • Administration and Management - Knowledge of
business and management principles involved in strategic planning,
resource allocation, human resources modeling, leadership
technique, production methods, and coordination of people and
resources. • Supply Chain - Knowledge of raw materials, supply
processes, quality control, costs, and other techniques for
maximizing the effective supply and distribution of goods. •
Personnel and Human Resources - Knowledge of principles and
procedures for personnel recruitment, selection, training,
compensation and benefits, labor relations and negotiation, and
personnel information systems. • Sales and Marketing - Knowledge of
principles and methods for showing, promoting, and selling products
or services. This includes marketing strategy and tactics, product
demonstration, sales techniques, and sales control systems. •
Communication - Speaking to others to convey information
effectively. Knowledge of the structure and content of the English
language including the meaning and spelling of words, rules of
composition, and grammar. • Active Listening - Giving full
attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate,
and not interrupting at inappropriate times. • Critical Thinking -
Using logic and reasoning to identify the strengths and weaknesses
of alternative solutions, conclusions, or approaches for both
current and future problem-solving and decision- making.
Considering the relative costs and benefits of potential actions to
choose the most appropriate one. • Mathematics - Using mathematics
to solve problems. • Monitoring - Monitoring/Assessing performance
of yourself, other individuals, or organizations to make
improvements or take corrective action. • Equipment Maintenance -
Performing routine maintenance on equipment and determining when
and what kind of maintenance is needed. • Operation, Monitoring and
Control - Controlling operations of equipment and systems.
Monitoring equipment to ensure proper operation. • Operations
Analysis - Analyzing operational needs of business and adjust
accordingly. MISSION Inspire and support our communities one bowl
at a time. VALUES Real Deal. Playa Passion. Powerhouse. Big Wave
Chaser. Dawn Patrol
Keywords: Playa Bowls, Wilmington , General Manager, Hospitality & Tourism , Gaithersburg, Delaware
