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Shift Supervisor

Company: Pet Supplies Plus
Location: Wilmington
Posted on: October 12, 2018

Job Description:

DescriptionDo 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do weIf you're a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhoodAs Shift Supervisor at Pet Supplies Plus, you're pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you willassist a neighbor in choosing the perfect toy for a lab who loves to fetchstop to greet weekly regular Bruno the Chihuahua when he comes in with his human momshow a fourth grader how to test the water in his fish tankset an example for the other team members in delivering fantastic neighborly serviceassist the store's team leaders by reinforcing the daily operational procedures and performance expectations all while engaging with PSP neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You are PAWsomeShift Supervisors key responsibilities include:Partnering with store team leaders to learn and reinforce the PSP standards and daily management routines that make your store the favorite pet store in the neighborhoodProviding leadership coverage and covers management functions up to four times a week when team leaders are offsiteAdhering to operational policies and procedures (cleanliness, animal care, safety and security) that ensure exceptional service is provided to our neighborsLearning and performing back office procedures - like making signs, updating price changes, and inputing cashier records - to comply with standards and expectationsInvolvement in store recruiting, onboarding and team member developmentCommunicating opportunities to improve community engagement or store performance to the team leadersAct as store team members when they're not acting as the manager-on-duty or learning operational tasksPosition RequirementsPAWsome Shift Supervisors will have: 2 years of retail experience Proficiency in Microsoft Office Strong sales and customer service skills are a must. Ability to operate all equipment including a forklift to run the store is important, as well as being able to climb ladders, bend, kneel, and lift up to 50 pounds (that cat litter can be heavy) Ability to work flexible schedules, have reliable transportation, and must pass the drug screening (where allowed by law) and be 18 years or older.

Keywords: Pet Supplies Plus, Wilmington , Shift Supervisor, Hospitality & Tourism , Wilmington, Delaware

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