WilmingtonDERecruiter
the smart solution for Wilmington jobs

Legimate Customer Service Retention Expert(English/Spanish)

Company: MommyJobsOnline
Location: Philadelphia
Posted on: October 18, 2018

Job Description:

Work at Home Bilingual Customer Retention Expert (English / Spanish) Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. How to apply: To get connected to this client please register to become an agent and click on https://jobseekeronboard.com/become-a-member-join-now/ and reference agent id code JSOBDonna when you sign up online. We will be in contact with you within 24 hrs via email. Please call today 1 (405) 586-8415 if you have further questions.

Keywords: MommyJobsOnline, Wilmington , Legimate Customer Service Retention Expert(English/Spanish), Hospitality & Tourism , Philadelphia, Delaware

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


CDL B Truck Driver Home Daily Delivery Route
Description: CDL B Truck Driver Home Daily Delivery Route Description: Pilot Freight Services seeks Full-Time CDL B Drivers to work out of our Elizabeth,
Company: Pilot Freight Services
Location: Elizabeth
Posted on: 11/15/2018

Restaurant Server
Description: POSITION SUMMARY: OTB Servers are the key to delivering great guest Service. We call it No Borders Service. Servers ensure that they provide an Every Guest is My Guest experience, from greeting to departure. (more...)
Company: On The Border
Location: Allentown
Posted on: 11/15/2018

Inbound Customer Service (Remote)
Description: We 039 re looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone support for our clients 039 (more...)
Company: Mommy Jobs Online
Location: Newark
Posted on: 11/15/2018


Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Trenton
Posted on: 11/15/2018

High End Sales Professional
Description: High End Sales Professional Be a part of an innovative retail start-up. Help The Gathering Shops bring emerging brands together with the consumer. Be part of the experience
Company: Gathering Shops
Location: Elizabeth
Posted on: 11/15/2018

Class A Drivers: Route Delivery Driver Wanted!
Description: ProSport Express out of Springdale, AR is looking for Experienced OTR Class A CDL Drivers. If you are seeking more balance between home time and over the
Company: ProSport Express
Location: Newark
Posted on: 11/15/2018

Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Newark
Posted on: 11/15/2018

Part Time Nabisco Merchandiser - Mount Pocono, PA
Description: Job Description: With our portfolio of global Power Brands such as Oreo and belVita biscuits, Cadbury Dairy Milk and Milka chocolate and Trident gum, we're the world's 1 in biscuits and candy, and 2 (more...)
Company: Mondelez International
Location: Bethlehem
Posted on: 11/15/2018

Host/Hostess - National Pastime - Gaylord National Resort & Convention Center (180035R1)
Description: Heres To Your Journey with Gaylord Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainment (more...)
Company: Marriott International Inc.
Location: Silver Spring
Posted on: 11/15/2018

Restaurant Team Member - Crew (2756 - Trexlertown)
Description: Restaurant Team Member - Crew 2756 - Trexlertown 18029740 Description At Chipotle, we've created something special: a better place to eat and work. Many employees start just expecting a paycheck, (more...)
Company: Chipotle Mexican Grill
Location: Allentown
Posted on: 11/15/2018

Log In or Create An Account

Get the latest Delaware jobs by following @recnetDE on Twitter!

Wilmington RSS job feeds