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Customer Service

Company: Talleyville Veterinary Hospital
Location: Wilmington
Posted on: August 17, 2019

Job Description:

Save Skills - Computer Skills - Customer Service Benefits - Health Insurance Description: We are a veterinary practice that values and respects both our patients and clients. That is why it is imperative that the applicant exhibits a high level of customer service , which is essential to promoting a positive client experience. 1 - 2 years of customer service experience required. Our staff creates memorable personalized experiences for our clients and their pets. Does this sound like you? If so, we are looking for those exceptional people who excel in people skills, communication and relationship building. This includes how to communicate effectively with people in the first 30 seconds and create memorable experiences to maintain customer loyalty. We are looking for part time positions to fit our business needs. This includes nights and weekends. Requirements: We are searching for candidates who are highly motivated, enthusiastic, have great people skills and enjoy making our clients and their pet's day. We will train you in the skills required; however, prior customer service experience is required. Your specific duties as a Customer Service Representative will include: Scheduling appointments for wellness visits and a variety or other veterinary services Reading scripted information from the computer screen to clients Answering client questions about products and services Entering data into the computer and updating client account accurately Occasionally transferring calls to the appropriate supervisor Checking clients in and out for appointments Upkeep of the retail department Basic cash handling Call Center Front Desk Can you make a difference in a client's experience with us? If you are that one shining star, then YES YOU CAN and we want you! If you would like to join our team, please email resume to: ****************************** or mail resume to Karen McCaffrey, Front Desk Manager, Windcrest Animal Hospital, 3705 Lancaster Pike, Wilmington, DE 19805. No phone calls please. Generous salary and comprehensive benefit package. Weekends and evenings are required. Basic knowledge of computer skills, ability to multi task, previous outbound call experience. Background screening required. 1-2 years of customer service required. Three professional references required.

Keywords: Talleyville Veterinary Hospital, Wilmington , Customer Service, Hospitality & Tourism , Wilmington, Delaware

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