TGC Global is a premier consulting and information technology
services firm focused on achieving business results through the
application of state-of-the-art technology solutions. TGC Global
provides specialized IT consulting under its three core practice
areas Professional Services, Communication Services and CTO
advisory. A proactive customer service approach has become the
hallmark and foundation of TGC?s culture. Accordingly, TGC?s
customer loyalty and satisfaction ratings are second to none. Our
employees are our strengths and we make the difference every step
of the way. Join us to make a difference.
TGC is actively seeking to recruit a L3 PeopleSoft / ERP Specialist
for an immediate 4+ months (high possibility of extension) onsite
assignment for a client at Wilmington, DE.
o Monitor file movements and conduct audits to ensure external
vendor accuracy and fulfillment of applicable SLA / PG for various
processes, including daily / weekly / bi-weekly / monthly /
periodic file submissions and error remediating. Work with internal
(HRT) and external partners to correct system inconsistencies to
ensure accurate file processing.
o Perform payroll-cycle audits and process / monitor payroll
corrections. Perform direct bill reconciliation process monthly and
work with outside vendors to resolve.
o Assign, research and remediate participant inquiries, pursuant to
applicable C1 policy and established TAT. Monitoring and reporting
of / on Sales Force and client participant log systems, including
calculation and reporting of daily metrics for C1 management
o POC for escalations for system issues (internal) and vendor
issues (external), and responsible for working with internal C1
resources (IT, payroll, etc.), as well as vendor resources, to
identify issues and work with C1 management on root cause
identification and resolution, within established TAT
o Perform audits, as assigned, in accordance with established SOP /
o Research and remediate payroll issues (audits, direct billing)
and provide support during payroll process for payroll and external
o Monitor plan administration for compliant operation
o Participate, along with HR Ben Ops team, on special / periodic
projects (i.e. open enrollment, vendor implementation) and deliver
required reports / services, as requested
o CEBS, CCP, PHR / SPHR certifications fully attained or partially
o PeopleSoft HCM and/or Workday (or related HRIS) knowledge,
including query writing and report expertise
o Vendor system (Mercer Connect, Fidelity PSW, etc., Healthcare)
knowledge (intermediate to extensive)
If you believe you're qualified for this position please RESPOND
NOW by applying with a detailed copy of your resume and contact
information to email@example.com for immediate consideration.
We have an excellent referral program if you wish to refer a friend
or colleague who might have the required qualifications and gets
hired. Please contact us to find out more.
We are constantly seeking qualified candidates for various
positions. We invite you to follow us on LinkedIn and bookmark our
website www.tgc-global.com to review new opportunities.
TGC is an Equal Opportunity Employer.