Field Service Technician
Company: Bender, Inc
Location: Exton
Posted on: January 27, 2023
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Job Description:
Description: About Bender For over 75 years, Bender has been a
market leader in providing electrical safety equipment to
industries worldwide. Our wide portfolio of cutting-edge products
ensure that people, equipment, and facilities worldwide are
protected with the latest in electrical safety technology. Our
worldwide network of over 70 offices, representatives, and partners
offer comprehensive product, application, and technical support.
Bender's core competence is electrical safety. With expertise in
virtually every industry, Bender provides both the products and
knowledge to meet the demands for customer-specific solutions.
Always on the cutting edge, our portfolio of electrical safety
solutions focus on a wide range of industries, from mainstay
industries such as hospitals, mining, and manufacturing, to newly
developed industries such as solar, wind, and electric vehicles.
Our ongoing research and development in virtually all industries
ensures that no matter the application, you can count on Bender to
be your partner in electrical safety. BenefitsAt Bender Inc. we
believe in providing a generous benefits package to our employees
to help cover the always rising medical costs and keep their out of
pocket spend very low. Bender Inc. covers 100% of insurance
premiums for Medical, Dental, and Vision for eligible employees and
their qualifying dependents. The benefits we offer to our employees
include:-- Medical (including prescription plan)-- Dental--
Vision-- Short-Term Disability-- Long-Term Disability-- Health Care
and Dependent Care Spending Account-- Life Insurance-- Safe Harbor
401k Plan, where the company contributes 3% of annual salary.--
Employee Assistance Program-- Vacation & PTO-- Paid
Maternity/Parental Leave-- 12 Paid HolidaysMain Duties and
ResponsibilitiesFollow all Bender Inc. Safety Policies and
Procedures, as well as the safety requirements of our customers
where applicable. Immediate reporting of any safety violations or
concerns.Perform on site commission and periodic testing of power
distribution equipment for Health Care Facilities according to NFPA
99 standard.Train installation contractors, hospital staff, and 3rd
party service partners on proper use and maintenance of BENDER
products and solutions.Compile data and prepare professional test
report packages for customer record.Provide on call (24/7)
technical product field support service.Troubleshoot and perform
basic warranty analysis and repair of on-site
equipment.Continuously update and improve BENDER and competitor
product knowledge.Provide internal stakeholders identified facility
administration and key maintenance personnel for promotion of
annual testing and maintenance contracts.Report customer feedback
for quality, marketing, and new product development. Other
DutiesMentor associated interns as required.Complete reports and
metrics as required by management.Assist in the development and
continual maintenance of process, procedures, and supporting
documentation as required by management.Provide input to
operations, marketing, and engineering to continually optimize
inter-department workflows.Assist in the active promotion of retro
fit, accessories, and custom application sales.Other duties as
assigned by supervisor.Requirements:Educational and Experience
Requirements2 year Associates Degree or equivalent (e.g. certified
electrician)Minimum 3 years' experience in Electrical Technology,
Biomedical Technology or similar technical fieldWorking knowledge
of National Electrical Code (NFPA 70) and safe electrical
installation and testing techniquesAbility to read/understand
schematic drawings, panel schedules and specificationsStrong
computer skills and basic knowledge of communications
networkingMust be highly efficient with Microsoft Office tools
(Word, Excel, PowerPoint, & Outlook)Other RequirementsRequired
travel up to 90% of scheduled work time (passport
required)Extremely efficient with detail-oriented assignments while
multitasking and meeting deadlines Possess confidentiality,
integrity and professionalism High energy / motivated
personalityWillingness to learn new thingsAbility to work both
independently and with a teamPhysical & Cognitive DemandsFrequent
sitting for extended periods of time Frequent extended periods of
walking and standingFrequent operation and use of computerFrequent
lifting and moving of 10-45 poundsFrequent use of power tools,
measurement tools, & hand toolsFrequent stooping, bending,
crouching, reaching or crawlingPosition requires manual dexterity
and the ability to use hands/fingers, touch and feelMust be able to
talk, see, hear and write in EnglishSpecific vision abilities
include close vision, distance vision, depth perception and ability
to adjust focusCapable of adequate judgement, decision making,
reasoning, comprehension, strong English written and verbal
communication and stress control.Incumbent must have the ability to
count accurately, add, subtract, multiply, divide and record,
balance and check results for accuracy.Must be able to understand
and follow basic English instructions and guidelines, complete
routine paperwork, as well as prioritize work scheduleWork
EnvironmentThis position operates in mixed environments including
but not limited to:Office environment - average indoor conditions
and noiseHealthcare critical patient care spaces - average indoor
conditions and noise, occasional blood, urine, and/or bodily fluids
within visible proximity of work area Construction sites - may or
may not be heated or cooled, occasional high noise and construction
vehicular traffic. The above statements and information are
intended to describe the general nature and level of work being
performed. They are not intended to be construed, as an exhaustive
list of all responsibilities, duties, skills required of personnel
so classified. Nothing in this document is intended to exclude the
opportunity for modifications or adjustment to the job or the
manner of performing it consistent with the requirement to provide
reasonable accommodations to the disabled. With or without
accommodation, the essential functions must be performed. Employees
unable to accomplish any functions may request reasonable
accommodation's pursuant to the Americans with Disability Act. In
addition, employee must follow all Bender Inc. Safety Policies and
Procedures, as well as the safety requirements of our customers
where applicable.We are an Equal Opportunity and Affirmative Action
Employer.PM21PI201698731
Keywords: Bender, Inc, Wilmington , Field Service Technician, IT / Software / Systems , Exton, Delaware
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