Senior Principal Software Engineer - Wilmington/Philadelphia
Company: Amtrak
Location: Wilmington
Posted on: March 20, 2023
Job Description:
Your success is a train ride away!
As we move America's workforce toward the future, Amtrak connects
businesses and communities across the country. We employ more than
20,000 diverse, energetic professionals in a variety of career
fields throughout the United States. The safety of our passengers,
our employees, the public and our operating environment is our
priority, and the success of our railroad is due to our
employees.
Are you ready to join our team?
Our values of 'Do the Right Thing, Excel Together and Put Customers
First' are at the heart of what matters most to us, and our Core
Capabilities, 'Building Trust, Accountability, Effective
Communication, Customer Focus, and Proactive Safety & Security' are
what every employee needs to know and do to be most impactful at
Amtrak. By living the Amtrak values, focusing on our capabilities,
and actively embracing and fostering diverse ideas, backgrounds,
and perspectives, together we will honor our past and make Amtrak a
company of the future.
SUMMARY OF DUTIES:
The Senior Principal Software Engineer is responsible for
analyzing, designing, developing, installing software solutions.
The role is also a point of escalation for operational support for
assigned systems.
Daily responsibilities may include development, configuration
and/or integration; reviewing tickets and ensuring issues are
resolved quickly; working with project managers, Business System
Analysts, IT service owners and IT service offering leads to keep
all parties updated and aware of development efforts and issue
resolution status; and providing technical leadership for
operational and project related initiatives.
The Senior Principal Software Engineer provides subject matter
expertise and technical direction throughout the project lifecycle,
including business requirements, functional specification,
development, testing, deployment, and support hand-off. This role
works closely with customers, business analysts and team members to
understand the business requirements that drive the analysis and
design of quality technical solutions. The Senior Principal
Software Engineer confirms solutions are aligned with business
goals and requirements, as well as aligned with IT strategies, and
comply with the organization's architectural standards.
ESSENTIAL FUNCTIONS:
- Provides technical subject matter expertise (SME) while
managing across diverse teams, owns deliverables, manages to
deadlines, and communicates across teams to achieve goals.
- Determines operational feasibility by evaluating analysis,
problem definition, requirements, solution development and proposed
solutions.
- Resident expert of their domain. The main go-to person for
final technical decisions. Resolves conflicts related to
engineering, design and delivery practices.
- Champions new approaches (technology and otherwise) and builds
consensus across peers, subordinates and superiors.
- Owns and leads the software development approach as an
engineering exercise; confirms requirements are clear, follows a
documented development methodology and makes sure a unit testing
regimen is followed to deliver code per designs. Designs, builds
and suggests architecture that will last beyond current initiative
or product effort.
- Leads technical direction and decisions, follows a documented
development methodology and makes sure a unit testing regimen is
followed to deliver code per designs.
- Collaborates with enterprise architect and infrastructure to
integrate applications and hardware.
- Ensures that the design and application implementation meet
security and QA standards.
- Creates and updates documentation as necessary to ensure
architectures, designs and other descriptions are up to date and
describes the as-deployed system.
- Leads the development planning process with customers, IT
business analysts, architects and team members.
- Works with architecture and technology to codify development
tools, code reusability standards, improve design documents.
- Documents and demonstrates solutions by developing
documentation, flowcharts, layouts, diagrams, charts, code comments
and clear code.
- Prepares and installs solutions by determining and designing
system specifications, standards and programming.
- Improves operations by conducting systems analysis,
recommending changes in policies and procedures.
- Protects Amtrak by following Information Security standards and
applying consistently.
- Understands business needs and knows how to create the tools to
manage them.
- Confirms all development work is in harmony with all industry
and company standards as well as ensures the overall implementation
is aligned with Amtrak's technology strategies.
- Adheres to quality standards and procedures.
- Reviews modules for quality assurance and checks compliance
with application architecture standards and Service Level
Agreements (SLAs).
- May assist in defining development guidelines and standards to
be utilized in software development/integration.
- Proactively recommends improvements and provides ongoing
maintenance of applications.
- Assists in the development of user guides and training
documentation.
- Provides technical guidance or system process expertise.
- Develops reports and presentations for senior management, as
needed.
- May manage vendor relationships that are required to provide
operational support.
- May coordinate preventative maintenance activities between
vendors, IT and the business, including the installation of service
packs, patches, and hot fixes.
- Keeps abreast of new technical standards and practices.
- Analyzes/monitors applications to ensure that the functionality
and performance meets all product and service level
requirements.
- Act technical solution designer for the Maximo Enterprise Asset
Management system as well as the interfaces with SAP ERP,
Timekeeping, and other supporting partner systems in Amtrak's
ecosystem.
- Work with Implementation Vendor to drive innovative technical
solutions to meet the client's functional requirements within the
available capabilities of the software.
- Support the mandated tenant of zero customizations, cloud
first, mobile first while maintaining Amtrak IT standards and
vision.
- Providing domain expertise around all areas of system
architecture and software development with a focus on Mechanical,
Engineering, Real Estate and facilities management systems
preferred.
- Understands and enforces the efficient design and configuration
of system security and access, including cloud and mobile
solutions.
- Help define the EAM vision based on system functionality and
business needs, continuing to look for opportunities on ways to
expand the portfolio.
- Support other initiatives for Ops Mgmt. systems for Data
Analytics & Optimization across various projects for wayside
detectors & yard workflow. MINIMUM QUALIFICATIONS:
- Bachelor's Degree in Computer Science, Information System, or
related field with 13+ year's relevant experience or 17+ years of
relevant work experience in business systems, development and/or
support functions.
- Client expectation management, program management, financial
management and technology product delivery experience are
required.
- May require in-depth knowledge of one or more
processes/services. Business experience should include assignments
in multiple business and technical processes and financial
management.
- Must have expert knowledge in Analytics and Information
Management Service Offering.
- Requires leadership experience in managing cross-functional
teams and influencing executive level management and key
stakeholders.
- Requires demonstrated ability to launch and deliver multiple,
concurrent IT initiatives on time and within budget.
- Must possess strong communication and interpersonal skills,
work well with others in an integrated team environment and must be
self-motivated.
- Experience establishing & maintaining relationships with
individuals at all levels of the organization, in the business
community & with vendors.
- Experience analyzing and reporting data in order to identify
issues, trends, or exceptions to drive improvement of results and
find solutions.
- Experience identifying operational issues and recommending and
implementing strategies to resolve problems.
- Relational database table structure and design principles.
- Maximo integration technologies (Object structures, services,
channels, etc.).
- BIRT, PowerBI, Actuate, Cognos and other proven Business
Intelligence Reporting.
- Maximo integration with other applications.
- Good working knowledge of Tableau & any other Data analytics
tools.
- Working knowledge of AWS framework PREFERRED QUALIFICATIONS:
- Bachelor's Degree in computer science, information systems,
software engineering or business management plus 9+ years relevant
experience or 13+ years of relevant work experience in subject
matter expert capacity required to satisfy education and experience
requirements.
- Deep General Web, Cloud & Mobility Background. Very strong
knowledge of core Internet (HTTP, Mail, REST, DB, Data Modeling
etc.).
- Very strong documentation and communication skills.
- Ability to articulate complex architectures in completeness and
detail that demonstrate a mastery of the subject.
- Highly proficient knowledge of algorithms, data structures,
design patterns and the experience with programming languages is
required.
- Extremely proficient in frontend (Web) or backend (Server) or
mobile application development or cloud platform services.
- Broad level of understanding of information systems and
application architecture standards.
- Extensive experience with Agile methodologies and techniques
including SCRUM and SAFE frameworks.
- Can focus on business goals while ensuring development is
completed on time.
- Recognized as a trusted adviser, with a track record of
creating successful technology solutions that support the
organization's strategic vision and goals.
- Ability to work well under deadlines and in a flexible
environment.
- Must have experience/in-depth knowledge of business operations
and systems requirements processes including ability to measure
short- and long-term business goals.
- Must be a capable team leader, with experience managing teams
of consultants, analysts, technologists and third-party suppliers
to develop detailed solutions, costs, timelines and methods for
delivery of technology solutions.
- Seasoned at successfully managing the sourcing and selection
process for third-party software and other technology components
and services, as required to enable delivery of digital
transformation solutions.
- Must possess the ability to utilize adaptable communication
skills to effectively translate between technical and business
language.
- Must possess the skill to educate project team members on
business unit goals and objectives and educate the business on the
value of information technology.
- Ability to identify, propose and oversee the execution of
business solutions as well as interpret documents communicating
business needs and requirements.
- Must possess the skill to assess the business needs through
direct interaction and identify opportunities to improve the
business through effective use of technology.
- Excellent troubleshooting, analysis, and problem-solving
skills.
- Excellent communication skills - both oral and written.
- IBM Certified Professional - Maximo Asset Management V7.6 or
later version.
- Proven experience implementing or configuring Maximo in the
transportation industry or an operations-heavy company.
- Proven experience integrating Maximo with SAP ERP, Siemens
TeamCenter PLM, Quintiq, AutoCAD, Solidworks or other complementary
third-party applications. PREFERRED EXPERIENCE:
- 11+ years of relevant experience in a subject matter expert
capacity.
- Master's Degree. WORK ENVIRONMENT:
- Work is performed in an office environment.
- May require travel up to 10%.
- Requires on-call status.
- After hours and periodic shift work may occasionally be
required.
- Willingness to support applications 24 x 7 (24 hours a day, 7
days a week).
- Additional duties as assigned. COMMUNICATIONS AND INTERPERSONAL
SKILLS:
- Must have excellent oral and written communication skills.
The salary/hourly range is $131,830-$170,850, Pay is based on
several factors including but not limited to education, work
experience, certifications, internal equity, etc. Depending on an
employee's assigned worksite or location, Amtrak may consider a
geo-pay differential to be applied to the employee's base salary.
Amtrak may offer additional incentive and pay programs to recognize
and reward our employees, including a short-term incentive bonus
based upon factors such as individual and company performance that
is commensurate with the level of the position and/or long-term
incentive plan compensation. In addition to your salary, Amtrak
offers a comprehensive benefit package that includes health,
dental, and vision plans; health savings accounts; wellness
programs; flexible spending accounts; 401K retirement plan with
employer match; life insurance; short and long term disability
insurance; paid time off; back-up care; adoption assistance;
surrogacy assistance; reimbursement of education expenses; Public
Service Loan Forgiveness eligibility; Railroad Retirement sickness
and retirement benefits; and rail pass privileges. Learn more about
our benefits offerings here.
Requisition ID:157714
Posting Location(s):Delaware; Pennsylvania
Job Family/Function:Information Technology
Relocation Offered:Yes
Travel Requirements:Up to 25%
Amtrak employees power our progress through their performance.
We want your work at Amtrak to be more than a job - we want it to
be a fulfilling experience where you find challenging and rewarding
opportunities, respect among colleagues, competitive pay, benefits
that protect you and your family and a high performance culture
that recognizes and values your contributions and helps you reach
your career goals.
All positions require pre-employment background check verification,
a pre-employment drug screen and proof of full vaccination against
COVID -19. Amtrak is committed to a safe workplace free of drugs
and alcohol and performs pre-employment substance abuse testing.
Marijuana, notwithstanding any statute, ordinance, regulation, or
other law that legalizes or decriminalizes the use or possession of
marijuana, whether for medical, recreational, or other use.
Candidates who engage in the usage of marijuana will not be
qualified for hire. Successful applicants for employment with
Amtrak must be fully vaccinated against COVID-19 by the date of
hire as a condition of employment, subject to requests for
accommodation. Fully vaccinated means 14 days have elapsed since
receiving the second dose of the Pfizer or Moderna vaccine or 14
days since receiving the Johnson & Johnson vaccine.
In accordance with DOT regulations (49 CFR - 40.25), Amtrak is
required to obtain prior drug and alcohol testing records for
applicants/employees intending to perform safety-sensitive duties
for covered Department of Transportation positions. If an
applicant/employee refuses to provide written consent for Amtrak to
obtain these records, the individual will not be permitted to
perform safety-sensitive functions.
In accordance with federal law governing security checks of covered
individuals for public transportation ( Title 6 U.S.C. - 1143),
Amtrak is required to screen applicants for any permanent or
interim disqualifying criminal offenses.
Note that any education requirement listed above may be deemed
satisfied if you have an equivalent combination of education,
training and experience.
Amtrak is an EOE/Affirmative Action Minority/Female employer, and
we welcome all to apply. We consider candidates regardless of
race/color, religion, sex (including pregnancy, childbirth and
related conditions), national origin/ethnicity, age, disability
(intellectual, mental and physical), veteran status, marital
status, ancestry, sexual orientation, gender identity and gender
expression, genetic information, citizenship or any other personal
characteristics protected by law.
POSTING NOTES: Information Technology -- Information Technology;
Corporate Jobs
Keywords: Amtrak, Wilmington , Senior Principal Software Engineer - Wilmington/Philadelphia, IT / Software / Systems , Wilmington, Delaware
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