Forward-Deployed AI Engineer

Company: DocuSign
Location: Mount Rainier
Posted on: January 17, 2026

Job Description:

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the 1 company in e-signature and contract lifecycle management (CLM). What youll do Docusign is reimagining how government agencies manage, understand, and act on their agreements. Our Forward-Deployed Engineers (FDEs) are the bridge between innovation and impact — embedding directly with federal customers to design, prototype, and help deploy secure, AI-enabled agreement workflows that drive mission outcomes. You’ll be at the front line of this transformation—building what’s next for secure, intelligent government workflows. Given the strategic nature of our federal engagements, this position is based in the Washington, D.C. metro area to enable close collaboration with our customers and partners. This position is an individual contributor role reporting to Senior Director, Solution Consulting. Responsibility • Design, build, and deploy end-to-end applications that span backend microservices, data orchestration pipelines, vector databases and modern front-end interfaces • Apply an author of experimentation mindset — build concepts, iterate on feedback, and create reusable libraries, prompts and scaffolds to accelerate future engagements • Design and implement solutions that meet FedRAMP, FISMA, NIST and other agency security requirements, addressing both government procurement and citizen facing use cases • Operationalize large language model (LLM) capabilities, build custom extractions, semantic search, and workflow intelligence within FedRAMP-authorized environments • Iterate on AI/ML solutions, includingLLMprompting and tuning to optimize agreement use cases • Embed with customers—on site or virtually—to adapt and iterate solutions in live environments, expeditiously navigating legacy system constraints, ATO processes, and evolving data-classification rules with agility and compliance discipline • Work closely with your team to translate customer requirements into technical designs, manage execution and share field tested insights with Docusign’s product teams to shape Intelligent Agreement Management Job Designation Remote:Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time. Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a positions job designation depending on business needs and as permitted by local law. What you bring Basic • 15 years of software engineering experience • 4 years in customer facing or embedded roles • Experience across backend (Python, Node.js, Java), frontend (React, Angular) and API design, with hands on experience building AI native systems in production • Experience in LLM models, tooling and generative AI frameworks (e.g., LangChain, RAG pipelines, vector search, prompt chaining) • Experience with DevOps skills—CI/CD, containerization, IaC—and familiarity with cloud platforms (AWS, Azure or GCP) • Understanding of FedRAMP or similar security frameworks • Willingness to travel up to ~50 % for client engagements Preferred • Ability to communicate complex technical concepts to both technical and non technical stakeholders, prioritize user value and drive iterative delivery • Experience working with U.S. federal agencies or system integrators (SI/FSI) on cloud modernization, AI, or digital-workflow transformation initiatives • Familiarity with ATO (Authority to Operate) processes, CSP security assessments, and federal data-classification standards • Experience deploying within GovCloud (AWS or Azure) or similar compliant environments • Active or eligible for Public Trust, Secret, or Top-Secret clearance (depending on agency) • Security, CISSP, AWS Certified Security – Specialty, or Azure Security Engineer Associate certification • Experience integrating SaaS platforms such as Docusign, Salesforce, • ServiceNow, SAP Ariba, or Adobe into enterprise or agency ecosystems • Familiarity with API management (Apigee, MuleSoft, Kong) and secure data-exchange standards (SAML, OAuth2, SCIM) • Hands-on knowledge of MLOps frameworks, Vertex AI, or Azure ML, including model deployment pipelines and continuous model evaluation • Experience applying DevSecOps best practices in regulated or classified environments

Keywords: DocuSign, Wilmington , Forward-Deployed AI Engineer, IT / Software / Systems , Mount Rainier, Delaware