SFDC BA or VeevaVault BA

Company: Themesoft Inc
Location: Wilmington
Posted on: June 26, 2020

Job Description:

Functional (Veeva Vault or Salesforce and Life Science Domain Experience) Location: Wilmington, DE Duration: 12 months Mandatory skills: Resource who worked on Veeva Vault/Life Sciences BA Job_Description * Technical expertise on and/or Veeva, understanding of the use of salesforce automation and business processes * Possess domain knowledge on e-detailing engagements * Strong communication skills, able to translate technical concepts to non- technical terms and stakeholders. * Configuration and administration of Veeva Commercial suite (CRM, CLM, Vault PromoMats, Approved Email, Events Management) * Hands-on admin experience with Veeva Commercial suite (CRM, Vault PromoMats) or must also understand integration capabilities across the products in the suite and base functionality * Provide consultation to agencies on content development improvements and potential problems based on platform standards and limitations * Experience working with CLM content (Veeva CLM and Veeva Approved Email) * Perform liaison role with creative and production agencies for the creation of iDetailing Veeva CLM content * Provide business analysis and direction on Veeva CLM platform * Provide business analysis services and SME guidance to confirm content/ email readiness and coordinate releases of content/email in the Veeva CLM platform * Experience working with a Marketing brand teams, creative agencies and coordinate the release of CLM content (iCVA, Veeva Approved Email, Veeva Engage and Veeva Events emails) * Stage CLM content for reviews, migrating from Sandbox to UAT and apply reviewer groups. * Create new Veeva accounts within customer sandbox for creative agencies and brand managers. * Create requests for pilot groups (under 20 users) as needed. * Provide support to reviewers and Brand Teams with navigating between sandbox environments. * Provide guidance to questions referred by the help desk from sales field users. * Coordinate and manage Veeva CLM user maintenance * Run a Veeva content and email report, monthly, which lists associated groups, their brand content and emails. * Experience working with Brand Teams and creative agencies to develop assets which will draw attendees to the booth for conference panels. * To provide support to Brand teams for new capability development in CLM platform and also help them to guide new on-boarded creative agencies. * To assist the brand team and creative agency with the PromoMats work flow for the approval of CLM content and email. * Respond to questions from the creative agencies about CLM standards/ guidelines. Veeva CLM admin certification is plus. * Troubleshoot content issues with Veeva or Fingertip Formulary access data * Provide support to the creative agencies and content production vendors in the creation of content by answering questions regarding content, email updates and standards for Veeva. * Communicate agency requests for custom fields or Veeva configuration changes to the client IT team * Work to develop and improve existing processes for communication, tracking, and documentation * Inform creative of changes to CLM processes, functionality, configurations and standards associated with Veeva CLM contents. * A minimum of 5+ years IT experience in pharmaceutical, medical device or related industries. Veeva CLM admin certification is plus. * A minimum of 5-8 years relevant administrative and technical configuration experience with Veeva or

Keywords: Themesoft Inc, Wilmington , SFDC BA or VeevaVault BA, Other , Wilmington, Delaware