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Patient Services Associate / Front desk / Telephone

Company: University of Pennsylvania Health System
Location: Exton
Posted on: June 12, 2021

Job Description:

Position Description: Penn Ob/Gyn Chester County is seeking bright enthusiastic individuals to join our team. The Patient Services Associate (PSA) assists the practice/department in maintaining a strong patient/customer focus, supports the delivery of highest quality care, shares a passion for patient and customer-centered care, and assists in meeting or exceeding patient satisfaction and financial and operational targets. Individuals should have a talent for multi-tasking, with excellent communication and organizational skills. Possession of a strong work ethic and drive to work as a team, is a must. The PSA is responsible for the arrival and/or departure activities of patients in the practice, managing and handling patient calls and inquiries, coordinating patient appointments, updating patient insurance/billing information, and performing point of service activities. The PSA may function in a physician practice or a call center environment. Rotation between our multiple locations in Exton, West Chester and West Grove on occasion, may be required. this position will be mostly based out of the West Chester location, but may be required to rotate to other offices in Exton and West Grove

Keywords: University of Pennsylvania Health System, Wilmington , Patient Services Associate / Front desk / Telephone, Other , Exton, Delaware

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