Automotive Service Adviser
Posted on: June 12, 2021
Koons Lexus of Wilmington is currently looking to hire
Experienced Service Consultants. Previous High Line/Luxury
experience preferred. Voted "Top Work Places", 10X!
We are in the business of selling new and used vehicles and
providing exceptional service to those vehicles. Our dealerships
have built a reputation on providing courteous, honest service. Our
customers appreciate the way we do business, and we know you will
too. If you want to work for a successful organization where you
can make a difference, then this is the place for you. We offer an
extremely generous compensation package, and an industry-leading
Previous Service Advisor experience and a proven track record
are REQUIRED! Previous Lexus/Toyota experience is a PLUS. Qualified
applicants must also possess exceptional customer service
If Selected, We Offer:
- Competitive pay based on experience!
- Benefits available include medical, dental, 401K & paid
- Plenty of career opportunities within a large dealer
- Ongoing training and development!
- Room for advancement!
Primary responsibilities include, but are not limited to:
- Greet customers in a prompt and courteous manner.
- Schedule service appointments and collect vehicle
- Secure agreement from customer before repairs are done.
- Clearly explain the requested service on the repair order.
- Estimate the cost and time needed to do the repair.
- Advise customer's on the proper care for their vehicle and the
importance of proper maintenance.
- Communicate the need for additional service when needed, using
a detailed explanation.
- Handle customer complaints and maintain high CSI.
- Check on the progress of the vehicle during servicing and
contact the customer regarding changes to estimate or time table
$75,000 to $105,000
Full benefits, 401k, dental, health, vision, discounts,
contests, career growth, so much more!
Keywords: Koons, Wilmington , Automotive Service Adviser, Other , Wilmington, Delaware
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