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Quality and Patient Safety Manager

Company: University of Pennsylvania Health System
Location: West Chester
Posted on: June 12, 2021

Job Description:

General Summary Statement The Quality and Patient Safety Manager /Improvement Advisor participates in the planning, implementation and evaluation of the quality, patient safety and operational performance improvement program. The manager serves as an advisor and local change agent for entity-wide service lines and departments or others as assigned, and supports teams connected to those areas. The Quality and Patient Safety Manager provides teams with the most current PI methods and tools, including project management support. The Quality and Patient Safety Manager /Improvement Advisor mentors and coaches, providing support and experience for local process improvement teams when needed. The work includes, though is not limited to, facilitation of PI projects and workshops, management and surveillance of data for PI opportunities, messaging trends in the data to departments and staff, education of staff in the latest PI methods, and responding to serious patient safety events. This position is accountable for facilitating improvement in the areas of clinical quality and patient safety, patient satisfaction, operations and continuous survey readiness.

Keywords: University of Pennsylvania Health System, Wilmington , Quality and Patient Safety Manager, Other , West Chester, Delaware

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