Full Time Sales and Services Specialist
Company: Fulton Financial Corporation
Posted on: June 12, 2021
Our values define us and our culture inspires us to change lives
for the better. Our employees are the heart and soul of our company
and every success we experience begins with them. We hire team
members who raise the bar, who are collaborative and inclusive, who
build relationships, and who are looking for a long-term career
with Fulton Bank. We strive to promote a culture of work-life
balance, to unplug and recharge to be your best self, at work and
Provide industry leading service while facilitating customer
transactions and the sale of bank products and services within the
Financial Center. Is proficient in Federal Banking Regulations,
internal controls, policies and procedures and bank products.
Embraces, promotes and is accountable for delivering Fulton's
superior customer experience program. Encourage customers to use
self-service banking solutions including; ATMs, on-line, and mobile
banking to enhance their service experience. Time spent in various
aspects of this role will vary depending upon Financial Center
traffic and needs and the role of other teammates.
- Assist clients with transaction needs and accurately performs
Teller transactions in accordance with bank policies and
procedures. Issues negotiable instruments, completes Currency
Transaction Report's when applicable and adheres to all audit,
assessment and compliance policies/procedures and standards.
- Accountable for the sale and referral of products and services
at the Financial Center utilizing consultative conversations and
FFC Sales Process to identify customer needs across all product and
service lines, not limited to deposit and credit products in order
to achieve assigned goals. Conversation may cause transition from
transaction to consultative or vice versa, which could affect the
percentage of time transacting versus selling.
- Opens new accounts and performs related servicing activities.
Completes the appropriate documentation, provides required
documents and disclosures to customers and follows-up as prescribed
in bank policy and procedure. Will be knowledgeable of all consumer
loan products. Commits to advancing personal knowledge of sales
techniques and bank products to deepen customer relationships and
better serve bank clients.
- Responsible for compliance with applicable regulations,
operational and security policies and procedures and all risk
management elements associated with the position and as defined by
Associate Degree or the Equivalent Experience. Specialty:
Business or equivalent. (Preferred)
- 1 or more years Customer Service and Sales Experience.
- 6 to 12 months Customer service and or cash handling experience
in financial services, retail sales, or a similar goal-oriented
This role may perform other job duties as assigned by the
manager. Each employee of the Organization, regardless of position,
is accountable for reading, understanding and acting on the
contents of all Company-assigned and/or job related Compliance
Programs, regulations and policies and procedures, as well as
ensure that all Compliance Training assignments are completed by
established due dates. This includes but is not limited to,
understanding and identifying compliance risks impacting their
department(s), ensuring compliance with applicable laws or
regulations, and escalating compliance risks to the appropriate
level of management.
As a condition of employment, individuals must be authorized to
work in the United States without sponsorship for a work visa by
Fulton Bank currently or in the future.
Fulton Bank ("Fulton") is an equal opportunity employer and is
committed to providing equal employment opportunity for all
qualified persons. Fulton will recruit, hire, train and promote
persons in all job titles, and ensure that all other personnel
actions are administered, without regard to race, color, religion,
creed, sexual orientation, national origin, citizenship, gender,
gender identity, age, genetic information, marital status,
disability, covered veteran status, or any other legally protected
Keywords: Fulton Financial Corporation, Wilmington , Full Time Sales and Services Specialist, Other , Pennsville, Delaware
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