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Call Center Representative

Company: Signature Heating and Air Conditioning
Location: West Chester
Posted on: May 16, 2022

Job Description:

Job DescriptionSignature Heating, Air Conditioning, & Geothermal of West Chester, PA is seeking to hire a full-time Call Center Representative. Are you a customer service professional who loves working with people but is ready to have your evenings and weekends free? Would you like to work for an established but growing local HVAC company in an essential industry where you can build a successful, long-term career? If so, please read on!This Call Center Representative position earns a competitive starting wage of $16.00/hour plus weekly and monthly bonuses. We also offer generous benefits including medical, dental, vision, a 401(k) plan with employer match, 7 paid holidays, paid vacations, and professional development opportunities. If this sounds like the right opportunity for you, apply today! ABOUT SIGNATURE HEATING, AIR CONDITIONING, & GEOTHERMALFor many years, we have been the leading trusted provider of heating services and air conditioner services throughout West Chester, Media, and the surrounding area. In that time, we have developed a reputation for putting our customers above all else. It is our primary goal to ensure the comfort of customers and their families. Each of our HVAC technicians is among the best available in the Chester County, Montgomery County, and Delaware County region.In order to attract the very best employees, we have to be the very best place to work. We provide our employees with competitive pay, great benefits, a positive work environment, regular training, and opportunities for career development. A DAY IN THE LIFE OF A CALL CENTER REPRESENTATIVEAs a Call Center Representative, you are the voice of our company! You provide superb customer service to our clients on the phone and help keep our office running smoothly. Your positive, friendly disposition on the phone is one of the reasons that our clients enjoy doing business with us.Your primary responsibilities are to answer phones, schedule and confirm appointments, make follow-up calls, enter purchase orders, and process invoices. You are never bored, as there are always a variety of office tasks that you can help with. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy! QUALIFICATIONS FOR A CALL CENTER REPRESENTATIVE

  • Customer service phone skills
  • 1 year call center experience
  • Excellent interpersonal inbound and outbound phone skills
  • Strong technology skills
  • Ability to pass a drug and background screeningWe will teach you everything you need to know but prior experience in the HVAC industry would be a plus! Do you have excellent communication and interpersonal skills? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you service-oriented, patient, and able to empathize with others? Do you pay attention to detail? Are you organized and able to effectively prioritize tasks? If so, then you might just be perfect for this Call Center Representative! WORK SCHEDULEThe typical schedule for this full-time position is Monday-Friday, 8:30 AM - 5:00 PM. READY TO JOIN OUR TEAM?We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this HVAC office job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 19382

Keywords: Signature Heating and Air Conditioning, Wilmington , Call Center Representative, Other , West Chester, Delaware

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