Back of House Supervisor - Closing

Company: Chick-fil-A Lionville
Location: Exton
Posted on: May 16, 2022

Job Description:

Job DescriptionSupervisor – Back of House OperationsDescription. The Supervisor of BOH Operations assists with all aspects of executing Operational Excellence and delivering 2nd Mile Service. This position is critical to the strategic growth of the restaurant by developing trust with guests through meeting the Quality Requirements all day every day, and ensuring guests feel cared for by meeting 2nd Mile Service requirements, and going above and beyond expectations. A relentless approach to food safety and overall satisfaction contributes to promote One Vision, execute Our Mission, and embody the Core Values.Expectations.

• Effectively lead the BOH Operations for opening and/or closing in coordination with the Director of Operations.
• Proactive understanding of all CEM and Food Safety goals and planning.
• Ensure the effective usage of Jolt for opening, morning transition, afternoon transition, and closing procedures, weekly cleaning tasks, and labeling.
• Constantly address food safety and OSat performance by ensuring the thorough completion of the SAFE Daily Critical and the weekly completion of the eRQA.
• Implement Best Practices to help sustainably lower the food safety risk of the restaurant.
• Hold BOH team members accountable to all policy standards (i.e. timeliness, grooming, cell phones, etc.)
• Ensure BOH consistently meets cleanliness and maintenance standards including equipment, smallwares, surfaces, shelving, floors, and refrigerators.
• Ensure we are executing proper procedures in order preparation (Taste), hospitality (Create a Moment), fast service, order accuracy, and meal delivery by providing constant effective feedback to all BOH team members.
• Ensure BOH inventory is stocked and organized properly at the direction of the AD.
• Assist with the training and development of all BOH team members at the direction of the Talent Team.
• Weekly average of 40-50 hours.Compensation.Hourly rate: $18.00 per hourBenefits include:

• Closed Sunday - All Chick-fil-A restaurants are closed on Sunday allowing you to spend time with your family and friends.
• Local Ownership - Each Chick-fil-A restaurant is individually franchised and operated by a member of a local community.
• Complimentary meal with every shift.
• Health insurance (employer sponsored) for full-time
• 1st Set of uniforms and shoes provided.
• Competitive wage - We provide a fair living wage to every employee.
• Company Sponsored Health Insurance (options for Dental and Vision) for Full-time employees.
• Employee Referral Program
• Opportunities for a path to growth and advancement
• Flexibility and work/life balance are necessary for success!
• Tuition Reduction Network
• College Scholarships Available If you are a dedicated worker looking for a challenging and rewarding career in a fast-paced environment, while being a part of something amazing, WE want YOU!!! Apply today!

Keywords: Chick-fil-A Lionville, Wilmington , Back of House Supervisor - Closing, Other , Exton, Delaware