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Customer Service Representative - Care

Company: Russell Tobin
Location: Wilmington
Posted on: September 24, 2022

Job Description:

Russell Tobin is seeking candidates for a "Customer Service" opportunity in Wilmington, DE 19801. This is a Full-time permanent assignment.

What will you be doing?

  • As a Customer Service Representative in Care Department, you will be delivering the highest standards of customer service and creating exceptional experiences by actively listening and establishing rapport with our customers.
  • You will be receiving inbound phone calls from customers and service their needs effectively and efficiently
  • Understanding and analyzing customer needs
  • Listening actively and establishing rapport with our customers
  • Adhering to compliance regulations and security policies
  • The Care call center is a 24/7 operation and non-traditional shifts may be anticipated (i.e. non-standard business hours or weekends).
    What we're looking for:

    • High School Diploma or equivalent
    • 1+ years of experience in customer service/call center experience
    • Excellent oral communications skills and written skills
    • Focus on the customer and a positive, professional attitude
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          Job Overview

          • Location:
            Wilmington, DE
          • Practice Area:
            Customer Service Associated topics: agente de servicio al cliente, call center associate, client service, customer service representative, customer service specialist, intern, representative, service representative, technical support, telephone

Keywords: Russell Tobin, Wilmington , Customer Service Representative - Care, Other , Wilmington, Delaware

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