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Customer Service Representative

Company: Americold Logistics
Location: Perryville
Posted on: November 25, 2022

Job Description:

_*Primary Responsibility: *_

* Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner.
* Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties.
* May handle and resolve complaints

_ *Essential Functions*_:

* --- Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.
* Schedule loads as required.
* --- Reports customer feedback to management.
* --- Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes.
* --- Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records.

Job Type: Full-time

Pay: $17.25 - $18.75 per hour

Benefits:
* Flexible schedule
* Health insurance
* Paid time off
Schedule:
* Evening shift
* Monday to Friday

Ability to commute/relocate:
* Perryville, MD 21903: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: One location%58047475%

Keywords: Americold Logistics, Wilmington , Customer Service Representative, Other , Perryville, Delaware

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