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Global HR Operational Risk Sr Officer

Company: Citi
Location: Cecilton
Posted on: November 26, 2022

Job Description:

The Global HR Operational Risk Sr Officer I is a strategic professional responsible to ensure compliance with Operational Risk Management Policy, including Operational Risk Appetite Standard; Operational Risk Identification, Measurement, Monitoring and Mitigation Standard; Scenario Analysis Procedure; Operational Risk Events Escalation, Management, Capture and Lessons Learned Standard. Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence, and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.Responsibilities:

  • Lead workstream responsible to ensure compliance with Operational Risk Management Policy, including Operational Risk Appetite Standard; Operational Risk Identification, Measurement, Monitoring and Mitigation Standard; Scenario Analysis Procedure; Operational Risk Events Escalation, Management, Capture and Lessons Learned Standard.
  • Lead business and risk management on scenario analysis to assess potential risk exposure are reviewed and documented.
  • Lead review of major regional losses, determine the status of quarterly attestation issues, discuss changes in data quality standards, systems, or reporting, communicating assessment to Significant Operational Risk Manager (SORM) outlining issues, recommendations, decisions, and emerging loss risks.
  • Partners with ORM to review and address effective challenges raised with impacted business stakeholders.
  • Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
  • Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.
  • Issues Management (KPI/KRI/UKI Corrective Action Plans).
  • Resolves transactional level escalations coming from the vendor or internal partners.
  • Analyzes a multitude of scorecards/performance management tools to mitigate exposure (risk/financial/regulatory).
  • Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
  • Responsible for working with leaders and business/functional leaders to ensure control policies and practices provide continuing value to the organization and ensure compliance with all applicable regulatory & policy requirements.
  • Provide leadership in an evolving and increasingly complex regulatory environment across countries, businesses, and HR functions.
  • Keeps abreast of regulatory landscape, considered a subject matter expert in the field of regulatory compliance, controls management.Qualifications:
    • 10+ years relevant experience.
    • Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. Ability to effectively communicate complex topics to a broad audience.
    • Detailed oriented with analytical skills, as the role requires a large amount of data analytics and presentation. Expert in Microsoft Office Tools.
    • Impactful PowerPoint presentation skills.
    • Experience writing issues and summarizing complex ideas and processes into their essential components and communicating them.
    • Demonstrated experience with coaching and developing others to develop and manage a high performing team.
    • Preferably Risk and Control, Internal/External Audit or Regulatory Compliance experience.
    • Proven track record of leading and executing against large and complex Projects and Programs.
    • Ability to work across and build strong partnerships with all functional and business partners.
    • Advanced knowledge of critical regulators, regulatory requirements, and compliance.
    • Demonstrated understanding of business procedures, financial services, control and regulatory industry knowledge.
    • Experience in Excel data analysis and preparing impactful PowerPoint presentations.
    • Ability to drive multiple programs through to a successful conclusion.
    • Detail oriented and execution focused, with evidence of delivering against challenging objectives.
    • Ability to build trustworthy relationships with internal and external stakeholders.
    • Process and Governance - ability to create structure in a fairly ambiguous and rapidly evolving environment.
    • Certified Internal Auditor, Certified Information Systems Auditor, Certified Fraud Examiner, Certified Regulatory Compliance Manager and other Audit, Risk Management and Compliance Certifications are a plus.Education:
      • Bachelor's/University degree, Master's degree preferred-------------------------------------------------Job Family Group: Risk Management-------------------------------------------------Job Family:Operational Risk------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Irving Texas United States------------------------------------------------------Primary Location Salary Range:$139,690.00 - $209,530.00------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the "" poster. View the .View the .View the -----------------------------Effective November 1, 2021, Citi requires that all successful applicants for positions located in the United States or Puerto Rico be fully vaccinated against COVID-19 as a condition of employment and provide proof of such vaccination prior to commencement of employment.

Keywords: Citi, Wilmington , Global HR Operational Risk Sr Officer, Other , Cecilton, Delaware

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