Parts Advisor
Company: Jesco Inc
Location: Middletown
Posted on: January 27, 2023
Job Description:
Description: At JESCO, we advocate a strong work-life balance as
our employees excel, develop and advance. We are looking for
talented career-minded individuals who are not afraid of wearing
many hats and will embrace new challenges. If this is you, and you
are a qualified candidate for one of our career opportunities, then
tell us all about yourself.Benefits
- Medical, Dental & Vision Insurance
- 401K Plan + Match
- Paid time off
- Short/Long Term Disability
- Growth opportunities
- American Funds/College America 529 Savings Plan (college
savings plan)
- Verizon Wireless discount
- EAP (Employee Assistance Program) - includes three (3) free
counseling sessions
- Paid Training
- Family owned and operated
- Long term job security
- Health and wellness
- Paid Holidays
- Discounts on products
- Above average industry payResponsibilities
- Greet customers and provide customer assistance by responding
to inquiries, evaluating customer needs, providing price quotes as
appropriate.
- Maintain a high degree of proficiency with regard to the
industry in order to instill customer confidence, assurance, and
satisfaction with parts service
- Diplomatically handle customer complaints in a friendly,
pleasing and personal manner.
- Always report any situation which may require supervisory
attention.
- Identify proper part numbers, recommend and sell related items
as a service and as requested by customers and or the service
department
- Refer to computer and various dealer catalogs to determine
parts and supply availability, and place special parts orders as
needed.
- Operate computer to input, retrieve and view parts inventory
data for incoming deliveries, sales and service department
usage.
- Source and order parts and supplies from local part stores to
fulfill emergency orders as needed.
- Ensure that reference materials, catalogs and price books are
current, (Manual & Electronic) and accessible and readable.
- Make certain that promise of delivery is completed. Advise
customer of any known delays.
- Maintain work area and equipment in a clean, orderly manner
always keeping safety and security in mind. Report deficiencies as
necessary
- Individuals must comply with all safety policies, and have the
ability to lift and move up to 70 lbs.
- Increase knowledge of business trade through meetings,
training, and classes available for advancement.
- Cooperate with other company personnel to assist with parts
information as required
- Make yourself available for overtime, understanding that the
equipment repair business may call for it from time to time.
- Advise superiors of all changes in the department which can
affect company success
- Perform other related duties as assigned.Qualifications
- Reading Skills
- Computer Literacy
- Customer Service
- Diplomacy
- Professionalism
- Organization
- Presentation
- Time Management
- Degree: High School Diploma or Equivalent
- Valid Driver's License - Must meet underwriting
requirements
- Prior Forklift experience necessary. Forklift Certification
helpful.ESSENTIAL PERSONNEL: This position is deemed essential and
may require the employee to report to work during a State of
Emergency.We are an equal opportunity employer and prohibit
discrimination/harassment without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws.Requirements:PI201457544
Keywords: Jesco Inc, Wilmington , Parts Advisor, Other , Middletown, Delaware
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