Front Desk Associate
Company: Maxx Fitness Clubs
Location: Exton
Posted on: March 20, 2023
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Job Description:
Maxx Fitness Clubzz is looking for a committed, friendly, upbeat
individual to become a part of our fitness team! About Maxx
Fitness: Fitness can go beyond just a hobby to being a fulfilling
and financially rewarding career. Working with a brand that is
rapidly expanding is the best choice you can make. Maxx Fitness
Clubzz is a luxury gym chain offering state-of-the-art equipment
and affordable membership rates. Maxx strives to always deliver an
excellent experience for members. You can take part in this success
and play a role in each relationship that gets created. Best of
all, there's no need to start from scratch. Realize your full
potential as a manager by taking advantage of the MAXX playbook and
fully integrated support with the backing of their expert corporate
team. Founded in 2011 by health and fitness professionals hailing
from a range of specialized backgrounds. Our experts enjoy working
closely together with you to maximize your fitness goals, creating
constantly evolving plans to challenge you in a fun, inspiring, and
social environment. Each of our 25,000+ square foot locations hosts
state-of-the-art cardio machines, a full lineup of classes and
instructors, and features amenities like our smoothie bar and Kids
Club. Unlike other low-cost gym franchises, Maxx Fitness Clubzz
cuts no corners for their customers. One of the fastest-growing
fitness franchises with locations already open in RI, PA, and OH
shows why our offerings far exceed other gyms with comparable
pricing plans. Membership fees start at only $10 and grant access
to state-of-the-art cardio machines, comprehensive offerings of
classes and instructors, and even smoothie bars, cinema cardio
rooms, and Kids Clubs so parents can work out peacefully. If you
are looking to share a passion for fitness then this is the perfect
job for you! Essential Duties and Responsibilities: * Responsible
for providing the first positive impression of the Maxx Fitness
facility; * Interact with customers by telephone and in-person to
provide information about our memberships and services. * Check to
ensure that appropriate changes were made to resolve customers'
problems; * Complete membership forms, prepare change of address
records, or issue service discontinuance orders, using check-in
computers; * Contact customers to respond to inquiries; *
Maintaining a clean facility; * Create rapport with customers that
may lead to sales of new memberships or additional services or
products. * Welcome and exit members in a confident, professional,
and friendly manner with hellos and goodbyes. * Anticipate member's
needs, respond promptly, and acknowledge all members * Provide
gracious and efficient telephone service. Calls should be answered
promptly and knowledgeably, always ensuring complete and accurate
information. * Utilize strong communication and problem-solving
skills to effectively resolve customer concerns, ensuring a
pleasant experience. * Ability to maintain the cleanliness of the
club for up to 50% of the shift. * Deliver prompt, efficient
customer service while maintaining a high level of accuracy in a
fast-paced retail environment. * Hands-on experience in accepting
payments from customers and give change and receipts. * Drive
revenue by communicating and demonstrating the benefits of products
and special promotions to customers. * Proven ability to answer
customers' questions and give information regarding the business
procedures and policies in an exact and customer-friendly way
Minimum Skills * Ability to manage multiple responsibilities *
Solid work ethic with strong decision-making skills * Self-starter
who takes initiative with minimal direction and supervision *
Comfortable working a flexible rotating schedule * Superior
customer service skills, preferably in the fitness industry. *
Hardworking, enthusiastic, and energetic! * Strong problem
resolution skills. Minimum Qualifications * 18 years old or older *
A High School Diploma Or Equivalent required * Six months
face-to-face customer service experience in a retail environment
required or 1-year Fitness experience preferred. Physical
Functions: * Ability to stand and/or walk for an entire shift; *
Open Availability To Work 20-25 hours each week. * A High School
Diploma Or Equivalent required * Certified Fitness Trainers or
Instructors Preferred The job requirements list is not a complete
description of responsibilities, but the list reflects the general
qualifications, duties, and/or responsibilities necessary to
perform this position. The Company reserves the right to revise the
job description when circumstances are necessary for reasons like,
but not limited to, new systems, technical developments,
emergencies, and/or personnel changes. Location Address: Maxx
Fitness 260 Eagleview Boulevard Suite #140 Exton, PA 19341 We look
forward to meeting you, Maxx Fitness Management
Keywords: Maxx Fitness Clubs, Wilmington , Front Desk Associate, Other , Exton, Delaware
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