Product Specialist 4- Hybrid Role
Company: ARK Solutions, Inc.
Location: Dover
Posted on: May 25, 2023
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Job Description:
Title: Product Specialist 4
Hybrid: 2 days in the office, 3 from home.
Interview: Virtual
The Product Specialist (PS) is the expert for a technical
development or execution environment product or set of products.
The primary responsibility of a Product Specialist is to ensure the
availability and facilitate the productive use of a product for
Application Teams or end users. The Product Specialist may own part
of a product, all of one, or several products depending on the
nature of the product(s) and their use. The Product Specialist
requires significant to expert experience and skills in the product
supported. The Product Specialist will usually also have
significant experience in the operating environment(s) (e.g.,
Client/UX, NT, MVS, etc.) on which the product is implemented. If
the product is one that was internally developed, the supporting PS
should also have most of the skills of a Programmer. The Product
Specialist is responsible for collaborating with Technical
Architecture Specialist, System Specialists, Programmers and
vendors to ensure and enhance the use of the product and effect
migration to new versions of a product.
This position will provide technical support for DelDOT's client
Peoplesoft environment, specifically for the Human Resources side.
It will be hybrid (in office with some telecommuting as well)
Knowledge of PeopleSoft 9.2 Tools 8.59 image 40 system
functionality
Experience with Production Support for HCM modules: Candidate
Gateway, Talent Acquisition Manager, Absence Management, Benefits,
Payroll, Workforce Admin, Workforce Development, Organizational
Development, Administer Training, and Labor Relations.
o Research and resolve Ben Admin event maintenance errors for
successful completion of the snapshot conversation and 834
interface file.
Assess the current Absence Management configuration and implement
necessary changes to resolve issues, eliminate manual processes and
utilize PeopleSoft-delivered functionality to design efficient
procedures for administering leave entitlements/accruals for
multiple sets of rules and eligibility among four Collective
Bargaining Units
o Implement/Deploy Retroactive transaction processing for leave
request
o Review configuration for an update for non-standard work
schedules.
o Implement Delegate Framework for Absence Request
o Configure delivered functionality to reduce manual efforts
Work in a techno-functional capacity with a good understanding of
business processes and PeopleSoft Table Structure to deploy new
system functionality to better automate business procedures
Collaborate with the DTC PSoft Admin Team to provide analysis,
design, development, testing, and deployment for new system
functionality from recent image updates and Tools Upgrade
Experience with PeopleCode, SQR, SQL, Query, and App Designer
Understanding of systems development lifecycle methodologies;
upcoming implementations include ePerformance, ELM, and
re-implementation of Labor Relations
Ability to work independently and prioritize tasks to meet project
deadlines
Keywords: ARK Solutions, Inc., Wilmington , Product Specialist 4- Hybrid Role, Other , Dover, Delaware
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here to apply!
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